点评:Extremely disappointing experience. Unfortunately, this really felt like a case of getting what you pay for.
General admission was $25 per person, and most of the experience consisted of seeing the animals from a distance while being moved along with a fairly large group. The visit itself was okay at best, but the biggest disappointment was absolutely the additional animal encounter.
We paid an extra $20 per person for what was advertised as a “one-hour otter encounter.” Based on that description, we expected an actual interactive experience with the otters. Instead, we were placed with the rest of the group, and a staff member walked around holding an otter while each person briefly got the opportunity to pet its belly as she continued moving from person to person. The entire “one-hour” encounter lasted approximately 10 minutes for the whole group.
If you want additional interaction, such as holding the otter or taking a photo without a staff member holding it, you are told that those experiences are only available through the VIP package—which costs around $200.
I understand that animal encounters need to be structured around the animals’ safety and comfort, and I would never expect otherwise. My issue is with how this experience was advertised compared with what was actually provided. Calling this a “one-hour otter encounter” created a very different expectation from a roughly 10-minute group interaction where you briefly pet an otter being carried past you.
If there is one thing I would recommend based on our experience, it is do not spend the extra money on the additional encounters. The general admission experience was underwhelming, but the otter encounter was by far the most disappointing part because we specifically paid extra for something that did not remotely match what we believed we were purchasing.
Overall, I left feeling extremely disappointed and honestly somewhat misled by the way the encounter was presented. For the experience we actually received, I absolutely would not pay for it again.
翻译:一次极其令人失望的体验。遗憾的是,这真的就是典型的“一分钱一分货”的情况。
普通入场券的价格是每人25美元,整个体验过程基本上就是跟着一大群游客远远地观看动物而已。整个参观过程顶多只能算勉强可以接受,但最让人失望的当属那个所谓的“与动物互动环节”。
我们每人又额外支付了20美元,以参与宣传中所称的“一小时的水獭互动体验”。“根据描述,我们原以为能真正与水獭进行互动体验。然而,我们只是被安排和其他游客待在一起,然后一名工作人员抱着一只水獭四处走动,每走到一个人面前时,那人就能短暂地抚摸一下水獭的肚子。整个‘一小时’的体验对全组人来说实际上只持续了大约10分钟。
如果您希望获得更多互动机会……”比如抱海獭,或者自行拍照而无需工作人员协助——这些体验据称只能通过价格约为200美元的VIP套餐才能获得。
我理解与动物互动时必须以动物的安全与舒适为前提,这一点我完全理解,也绝无异议。我困扰的是这种体验的宣传方式与实际提供的内容之间存在巨大差距。将这种活动称作“一小时的水獭互动体验”,实际上会让人产生与实际情况截然不同的期待——实际上这只是一次大约10分钟的集体互动,期间你只能短暂地抚摸一下被工作人员递到你面前的水獭而已。
根据我们的体验,有一件事我强烈建议:切勿为额外的互动环节额外花钱。仅凭普通入场券所获得的体验其实也相当令人失望。不过,与水獭的“互动”环节绝对是最令人失望的部分——我们专门花了额外费用来体验这个项目,但实际体验却与我们预期的相去甚远。
总的来说,我离开时感到极其失望,说实话,这种体验的宣传方式多少有些误导之嫌。就我们实际获得的体验而言,我绝对不会再花钱去体验了。