点评:Emailed to enquire and although did receive a reply, I wish to check some details and asked twice but they never gave a reply to my questions which was frustrating and I certainly expect a spa of this calibre to be more professional and able to handle queries.
Did the “Evenings at Athenaeum”. Upon arrival, I asked whether I can swim first then do the massage (which was the question I tried to check over email but didn’t get a reply), it couldn’t be arranged and it was simply odd getting the massage first then swim. The pool can also do with a bit more cleaning and attention. The spa itself - changing and treatment rooms are nice. Also lovely to relax afterwards with the canapes and champagne.
The masseuse was friendly, but when I requested stronger pressure, she informed me that I will have to choose another massage and there will be a surcharge, which is a little shocking, I had been to many spa and this is the first time I heard about a surcharge for stronger pressure. I did agree to the surcharge as there’s no point in getting a weak massage for me, but it was still quite weak so led me to suspect maybe the staff was hoping that I will refuse to pay for the surcharge as she is unable to do a proper strong massage. Unfortunately cannot say I had a good massage and didn't feel quite relaxed afterwards.
翻译:我通过电子邮件询问,虽然确实收到了回复,但我想检查一些细节并询问了两次,但他们从未回复我的问题,这令人沮丧,我当然希望这种水准的水疗中心更加专业并且能够处理查询。
做了“雅典娜之夜”。到达后,我问是否可以先游泳然后做按摩(这是我试图通过电子邮件查看的问题,但没有得到回复),无法安排,然后先做按摩真是奇怪游泳。游泳池还需要更多的清洁和关注。水疗中心本身 - 更衣室和治疗室都很好。吃完小吃和香槟放松一下也很不错。
按摩师很友善,但当我要求更强的压力时,她告诉我必须选择其他按摩,并且会收取附加费,这有点令人震惊,我去过很多水疗中心,这是我第一次听说关于更强压力的附加费。我确实同意收取附加费,因为为我做弱按摩是没有意义的,但它仍然很弱,所以让我怀疑工作人员可能希望我拒绝支付附加费,因为她无法做适当强力按摩。不幸的是,我不能说我享受了一次很好的按摩,而且之后并没有感到很放松。