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Mike C
Needs to be better
Epperson Lagoon的点评
点评：The lagoon is a good concept, but poorly run and maintained. Metro Development runs the Mirada location much better than Epperson. Their TVs at the main bar are so completely dysfunctional that takes away from what would be a very nice experience.
They have 5 TVs, but only 1 is connected to a TV signal, another is constantly streaming Chive like programming, and the others don't work at all. The remotes they have don't work half the time and is sad to watch the staff try to control the TVS, it is a joke. The big screen in the main area is left on a screensaver the majority of the time as the staff doesn't pay attention. I feel like they are just putting their time in without taking a step back and considering the guest experience.
If you go to Mirada it is a very different experience and all the TVs work, they even have them set up to be controlled by a single tablet.
The cleanliness is subpar at best as well. I am very disappointed that Metro doesn't seem to care about the very first lagoon in the US that brought them such notoriety and spawned so many others to be built. The executive staff at Metro needs to reexamine what they have in place and how it is being viewed by their guests. Please do so soon.
They have 5 TVs, but only 1 is connected to a TV signal, another is constantly streaming Chive like programming, and the others don't work at all. The remotes they have don't work half the time and is sad to watch the staff try to control the TVS, it is a joke. The big screen in the main area is left on a screensaver the majority of the time as the staff doesn't pay attention. I feel like they are just putting their time in without taking a step back and considering the guest experience.
If you go to Mirada it is a very different experience and all the TVs work, they even have them set up to be controlled by a single tablet.
The cleanliness is subpar at best as well. I am very disappointed that Metro doesn't seem to care about the very first lagoon in the US that brought them such notoriety and spawned so many others to be built. The executive staff at Metro needs to reexamine what they have in place and how it is being viewed by their guests. Please do so soon.
翻译：泻湖的概念不错，但运营和维护都很差。Metro Development 在 Mirada 的运营比 Epperson 好得多。他们主酒吧的电视完全失灵了，这让原本美好的体验大打折扣。
他们有 5 台电视，但只有 1 台连接了电视信号，1 台一直在播放类似 Chive 的节目，其他的根本不能用。他们的遥控器有一半时间都坏了，看着工作人员费力地控制电视真是令人难过，简直就是个笑话。主区域的大屏幕大部分时间都处于屏幕保护程序状态，因为工作人员根本没注意到。我觉得他们只是在浪费时间，根本没有考虑过客人的体验。
如果你去 Mirada，那体验会截然不同，所有的电视都能用，他们甚至设置成用一台平板电脑就能控制。
清洁度也差强人意。我非常失望，Metro 似乎并不在意美国第一个泻湖，正是它为他们带来了如此的名声，并催生了许多其他泻湖的建造。Metro 的管理层需要重新审视他们现有的设施以及客人对它的看法。请尽快行动起来。
他们有 5 台电视，但只有 1 台连接了电视信号，1 台一直在播放类似 Chive 的节目，其他的根本不能用。他们的遥控器有一半时间都坏了，看着工作人员费力地控制电视真是令人难过，简直就是个笑话。主区域的大屏幕大部分时间都处于屏幕保护程序状态，因为工作人员根本没注意到。我觉得他们只是在浪费时间，根本没有考虑过客人的体验。
如果你去 Mirada，那体验会截然不同，所有的电视都能用，他们甚至设置成用一台平板电脑就能控制。
清洁度也差强人意。我非常失望，Metro 似乎并不在意美国第一个泻湖，正是它为他们带来了如此的名声，并催生了许多其他泻湖的建造。Metro 的管理层需要重新审视他们现有的设施以及客人对它的看法。请尽快行动起来。
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