Horrible Customer Service
Queen Right Colonies, Ltd. & Amish House的点评
点评:I picked up my package of bees on Tuesday, May 2, 2023. The weather was terrible that day - raining and temps in the low 40's. I asked if my bees should be installed in the box that evening or kept in the package for a day or 2 until the weather warmed up. I was told it was best to install the bees that evening so I did. The temp dropped below freezing that night and when I checked 2 days later, all the bees were died. I called Queen Right Colonies and the response was "Sorry we can't help you and we have no additional bee packages for sale". After speaking to other beekeepers not affiliated with Queen Right Colonies, I learned that the bees never should have been installed in that weather and that the bees were delivered to Ohio to early in the spring. The hive needs to be established in order for the bees to survive freezing temperatures.
翻译:2023 年 5 月 2 日,星期二,我收到了我的蜜蜂包裹。那天天气很糟糕——下雨,气温只有 40 度左右。我问我的蜜蜂是应该在那天晚上安装在盒子里,还是在包裹里放一两天,直到天气变暖。有人告诉我最好在那天晚上安装蜜蜂,所以我就这样做了。那天晚上气温降至冰点以下,两天后我检查时,所有蜜蜂都死了。我打电话给 Queen Right Colonies,得到的答复是“很抱歉,我们帮不了您,我们没有额外的蜜蜂包出售”。在与不属于 Queen Right Colonies 的其他养蜂人交谈后,我了解到在那种天气下根本不应该安装蜜蜂,而且蜜蜂在早春被运送到俄亥俄州。需要建立蜂巢以使蜜蜂在冰冻温度下生存。