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Birchill Expeditions: scammers and fraudsters....AVOID!
Birchill Expeditions的点评
点评：As some others have said, be VERY VERY careful and ideally do not book with Birchill. It is fraudulent at best and a scam at worst. We did have a fantastic 5-day safari in Rwanda and Uganda BUT only because we had an amazing guide who kept things going for us. We had to pay $548 extra for services already included in what we had prepaid.
For example, $200 for golden monkey trekking permits, $88 for entry permits to Queen Elizabeth National Park and $260 for chimpanzee trekking permits. Birchill kept promising to refund the money but eventually didn't follow that through and advised to dispute payments through Amex (card provider). This might bear fruit but it is a long-winded process.
In addition, Birchill did not pay our guide and also did not pay the vehicle hire company for our 4WD. the latter resulted in the hire company refusing to let our guide move the car whilst in a remote part of Uganda. Eventually, Birchill did send some money to them which enabled us to get back to Kigali airport but not until after a lot of stress and a frantic drive.
I have to say the safari itself was amazing and our guide (Darius) was sensational but he and his freelance guide colleagues won't work for Birchill again. My advice is to avoid Birchill like the plague unless you want to be paying out more money and having to go through a lot of stress to try to get it back.
For example, $200 for golden monkey trekking permits, $88 for entry permits to Queen Elizabeth National Park and $260 for chimpanzee trekking permits. Birchill kept promising to refund the money but eventually didn't follow that through and advised to dispute payments through Amex (card provider). This might bear fruit but it is a long-winded process.
In addition, Birchill did not pay our guide and also did not pay the vehicle hire company for our 4WD. the latter resulted in the hire company refusing to let our guide move the car whilst in a remote part of Uganda. Eventually, Birchill did send some money to them which enabled us to get back to Kigali airport but not until after a lot of stress and a frantic drive.
I have to say the safari itself was amazing and our guide (Darius) was sensational but he and his freelance guide colleagues won't work for Birchill again. My advice is to avoid Birchill like the plague unless you want to be paying out more money and having to go through a lot of stress to try to get it back.
翻译：正如其他人所说，务必非常非常小心，最好不要通过Birchill预订。往好了说，他们就是个骗子，往坏了说，就是个骗局。我们在卢旺达和乌干达的5天游猎之旅确实很棒，但这完全是因为我们有一位很棒的导游，他把一切都安排得井井有条。我们不得不额外支付548美元，用于预付费用中已经包含的服务。
例如，金丝猴徒步许可证200美元，伊丽莎白女王国家公园门票88美元，黑猩猩徒步许可证260美元。Birchill一直承诺退款，但最终没有兑现，并建议通过美国运通（Amex，信用卡提供商）提出付款异议。这可能会有结果，但过程会很冗长。
此外，Birchill没有支付我们的导游费用，也没有支付给我们租车公司的四驱车费用。后者导致租车公司拒绝让我们的导游在乌干达偏远地区拖走车辆。最终，Birchill 给他们汇了一些钱，这让我们得以返回基加利机场，但在此之前，我们经历了一段紧张而疯狂的旅程。
我不得不说，这次游猎之旅本身非常棒，我们的导游（Darius）也非常棒，但他和他的自由导游同事们不会再为 Birchill 工作了。我的建议是，除非你愿意花更多的钱，并且承受巨大的压力才能把车还回来，否则最好不要去 Birchill。
例如，金丝猴徒步许可证200美元，伊丽莎白女王国家公园门票88美元，黑猩猩徒步许可证260美元。Birchill一直承诺退款，但最终没有兑现，并建议通过美国运通（Amex，信用卡提供商）提出付款异议。这可能会有结果，但过程会很冗长。
此外，Birchill没有支付我们的导游费用，也没有支付给我们租车公司的四驱车费用。后者导致租车公司拒绝让我们的导游在乌干达偏远地区拖走车辆。最终，Birchill 给他们汇了一些钱，这让我们得以返回基加利机场，但在此之前，我们经历了一段紧张而疯狂的旅程。
我不得不说，这次游猎之旅本身非常棒，我们的导游（Darius）也非常棒，但他和他的自由导游同事们不会再为 Birchill 工作了。我的建议是，除非你愿意花更多的钱，并且承受巨大的压力才能把车还回来，否则最好不要去 Birchill。
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