点评:Unfortunately we were very disappointed!
We had a party of 10 children for my daughter's birthday. When arriving everyone was left standing at Reception for 10 minutes because our lane wasn't ready despite arriving earlier as requested by the venue to ensure we were all booked in.
I pre-ordered food a week earlier to ensure the party run as smooth as possible. They brought out 5x incorrect orders meaning half the children were left waiting for food. The staff wasn't very attentive and we we were left with a trolley of food and condiments to serve ourself there was no support offered from any of the staff including our 'party host'
To add to this we were sat on 3x tables pushed together next to the 'corner party area' that was left a mess throughout our party including surrounding tables meaning there was no where for the adults to sit. Plates, rubbish etc left all over the tables.
I'm not one to usually complain and hate to leave negative reviews but we expected so much more and was left feeling disappointed that we'd spent £230 on this party for the service we received.
The whole party just felt chaotic and wasn't able to enjoy it I spent the duration stressed.
翻译:非常失望!
我们为女儿举办了生日派对,一共10个孩子。到达后,尽管场地要求我们提前到达以确保所有人都能预订到位,但我们的座位却还没准备好,导致所有人在接待处站了10分钟。
为了确保派对顺利进行,我提前一周预订了食物。结果他们送来了5份错误的餐点,导致一半的孩子都在等餐。工作人员不太周到,我们只能自己用手推车取餐和调料,包括我们的“派对主持人”在内,没有任何工作人员提供任何帮助。
更糟糕的是,我们被安排坐在“角落派对区”旁边的三张拼在一起的桌子上,而这个区域在我们派对期间一直很脏乱,周围的桌子也一样,导致大人根本没地方坐。盘子、垃圾等等到处都是。
我平时很少抱怨,也不喜欢写差评,但我们期望值太高了,花了230英镑办这个派对,结果却只得到了这样的服务,真是令人失望。
整个派对乱成一团,我根本没法享受,全程都提心吊胆的。