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Ben G
AVOID. The worst experience of ableism we have ever had and to a 9 year old little girl in a wheelchair too!
Tudor World的点评
点评：We visited with our 9 year old daughter who has Spinal Muscular Atrophy Type 1 and uses a powerchair. I had specifically checked the website beforehand because they have a big section about disability and accessibility. We already knew she wouldn’t be able to access everything and that was absolutely fine, we are very used to places not being fully accessible.
What I was not prepared for was the attitude of the man working there. He looked at my little girl and her wheelchair like she was some sort of problem and said “you think you’re getting that in here?!”
Honestly, I’ll never forget the way he looked at her. She is a 9 year old child. She was in tears afterwards and I was absolutely furious. It wasn’t about the building being old or us expecting them to magically make somewhere accessible. It was simply the way he spoke to and about a disabled child.
We complained afterwards and didn’t even receive an apology.
I have never left a review like this before and usually just get on with things, but this was genuinely the worst example of ableism we have ever experienced. I probably should have taken it much further, but the reality is we both work and raising a severely disabled child is exhausting enough without having to fight every person who thinks it is acceptable to treat her differently.
Absolutely horrible experience and one that has stayed with us enough for me to finally find time to write the review 5 months later!
What I was not prepared for was the attitude of the man working there. He looked at my little girl and her wheelchair like she was some sort of problem and said “you think you’re getting that in here?!”
Honestly, I’ll never forget the way he looked at her. She is a 9 year old child. She was in tears afterwards and I was absolutely furious. It wasn’t about the building being old or us expecting them to magically make somewhere accessible. It was simply the way he spoke to and about a disabled child.
We complained afterwards and didn’t even receive an apology.
I have never left a review like this before and usually just get on with things, but this was genuinely the worst example of ableism we have ever experienced. I probably should have taken it much further, but the reality is we both work and raising a severely disabled child is exhausting enough without having to fight every person who thinks it is acceptable to treat her differently.
Absolutely horrible experience and one that has stayed with us enough for me to finally find time to write the review 5 months later!
翻译：我们带着9岁的女儿一同前往，她患有1型脊髓性肌萎缩症，需要使用电动轮椅。事先我特意查看了他们的网站，因为上面有关于残障人士无障碍设施的详细介绍。我们早就知道她无法使用所有的设施，但这完全没问题，我们已经习惯了那些并非完全无障碍的场所。
然而，让我始料未及的是那里工作人员的态度。他看着我的小女儿和她的轮椅，就好像她是个什么麻烦似的，还说：“你以为能把那个带进来的吗？！”
说真的，我永远都忘不了他看她的那种眼神。她只是一个9岁的小孩。事后她哭个不停，而我气得不行。问题并不在于大楼太老旧，也不是我们指望他们能凭空把某个地方改成无障碍设施；问题就在于他对待一个残疾儿童的方式以及他说话的语气。
事后我们提出了投诉，但连一句道歉都没得到。我以前从未写过这样的评论，通常都是默默忍受罢了。但这次真的是我们所遇到过的最恶劣的歧视残障人士的例子。或许我本该采取更强硬的应对措施，但现实是：我们两人都要工作，抚养一个重度残疾的孩子已经够劳心费力的了，实在没精力再去和那些认为可以区别对待她的人抗争。极其糟糕的体验！这个经历给我们留下了深刻印象，以至于5个月后的今天我终于抽出时间来写下这条评论！
然而，让我始料未及的是那里工作人员的态度。他看着我的小女儿和她的轮椅，就好像她是个什么麻烦似的，还说：“你以为能把那个带进来的吗？！”
说真的，我永远都忘不了他看她的那种眼神。她只是一个9岁的小孩。事后她哭个不停，而我气得不行。问题并不在于大楼太老旧，也不是我们指望他们能凭空把某个地方改成无障碍设施；问题就在于他对待一个残疾儿童的方式以及他说话的语气。
事后我们提出了投诉，但连一句道歉都没得到。我以前从未写过这样的评论，通常都是默默忍受罢了。但这次真的是我们所遇到过的最恶劣的歧视残障人士的例子。或许我本该采取更强硬的应对措施，但现实是：我们两人都要工作，抚养一个重度残疾的孩子已经够劳心费力的了，实在没精力再去和那些认为可以区别对待她的人抗争。极其糟糕的体验！这个经历给我们留下了深刻印象，以至于5个月后的今天我终于抽出时间来写下这条评论！
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