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roaming321
Poor customer service.
皇家莎士比亚剧院的点评
点评：The customer services team led by David Mears . Acknowledged that I had had plenty of frustrations and in abilities from their end to book tickets for the Kenneth Branagh show Cherry Orchard. I have written to them on numerous occasions outlining my frustrations and displeasures and spoken to a lady called Becky. I am a member of the RSC and they refused as a company to look into why my initial orders weren’t honoured. They promised me that they would come back to me to sort this issue out. However, I had to chase them again after a week only to be told that they could not help me in anyway only by
Sending back my membership fee. I did not want my membership back, however, I thought that an ice cream intermission would be good to make up for their shortfall. Quite simply I was rudely dismissed. As they are a charity, I would feel very loathed to donate after their reception.
Sending back my membership fee. I did not want my membership back, however, I thought that an ice cream intermission would be good to make up for their shortfall. Quite simply I was rudely dismissed. As they are a charity, I would feel very loathed to donate after their reception.
翻译：由David Mears领导的客服团队。他们承认，我在预订肯尼斯·布拉纳的演出《樱桃园》的门票时，遇到了很多挫折和问题。我曾多次写信给他们，诉说我的不满和不快，并与一位名叫Becky的女士进行了沟通。我是皇家莎士比亚剧团的会员，但他们拒绝调查我最初订单未完成的原因。他们承诺会回来解决这个问题。然而，一周后我不得不再次催促他们，却被告知他们无法提供任何帮助，只能
退还我的会员费。我并不想退还会员资格，但我想，中场休息吃个冰淇淋应该可以弥补他们的不足。我被粗鲁地打发走了。由于他们是慈善机构，我非常不愿意在他们的招待会后捐款。
退还我的会员费。我并不想退还会员资格，但我想，中场休息吃个冰淇淋应该可以弥补他们的不足。我被粗鲁地打发走了。由于他们是慈善机构，我非常不愿意在他们的招待会后捐款。
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