点评:Overall, the course tries (way too hard) to be “on par” with the likes of Hawks Landing and similar courses (HL was actually cheaper) yet falls well short in both course condition and customer service.
The pricing structure is opaque and unlike anything we’ve encountered at other Orlando-area courses. We were charged a higher rate that included a “free” meal voucher we didn’t want or use, and there was no clear option to decline it. It felt more like a revenue tactic than a value-added experience – and let’s be honest , it was NOT a free meal voucher !
Our biggest disappointment came at the Starters Box. The staff member we encountered was abrupt, unwelcoming, and frankly, not suited to a customer-facing role. Even if he was having a bad day, his demeanor left a lasting negative impression—especially as this involved my 18-year-old son, who was simply there to enjoy a round of golf. I had already paid in full at the Pro Shop and made it clear I was accompanying him, not playing. Being stopped and told to return to pay a rider’s fee—without any prior notice, apology or courtesy—was frustrating and unnecessary.
In a city/area like Orlando, where there are countless excellent golfing options, this experience stood out for the wrong reasons!!!
Based on our visit, we won’t be returning.............we would much rather go somewhere better for the same value or less !
翻译:总的来说,这个球场(太努力了)试图与Hawks Landing之类的球场(HL实际上更便宜)“比肩”,但在球场状况和客户服务方面都远远达不到标准。
定价结构不透明,与我们在奥兰多地区其他球场遇到的情况完全不同。我们被收取了更高的费用,其中包含一张我们不需要或使用的“免费”餐券,而且没有明确的选项可以拒绝。这感觉更像是一种盈利策略,而不是一种增值体验——说实话,这根本就不是一张免费餐券!
我们最失望的是Starters Box。我们遇到的工作人员态度粗鲁、冷漠,坦率地说,不适合做面向客户的职位。即使他心情不好,他的举止也给我留下了深刻的负面印象——尤其是这件事涉及到我18岁的儿子,他只是来这里打一轮高尔夫球而已。我已经在专卖店付了全款,也明确表示我是陪他打球,而不是来打球的。结果被拦下来,被告知要回来付附加费——事先没有任何通知,没有任何道歉,也没有任何礼貌——真是让人沮丧,也完全没有必要。
在奥兰多这样的城市/地区,有无数优秀的高尔夫球场可供选择,这次的经历却因为不合适的理由而显得格格不入!!!
根据我们的体验,我们不会再来了……我们宁愿去一个价格相同甚至更低、更好的地方!