点评:At the cost of £45 each I was extremely disappointed . We went for a Xmas afternoon tea !
The food was nothing special , the staff didn’t explain what food we were due to eat as they put the plates down . The 3 tier plate was unstable , not only on our table but others too !! It takes seconds to make sure the 3 tier plate is tight and secure .
When the staff were placing tea pots on the table ( we had just sat down ) they spilt the tea on the white table cloth , no apology , no would you like me to change the table cloth etc they just went on their way .
Some staff were wearing uniforms that were clearly too big for them . Doesn’t look professional at all .
We were in a room which felt like it was a thorough fair. There must of been a good 100 people walk past our table through out our time there , to gain access to their tables in adjacent rooms this was not really conducive to a relaxing Xmas afternoon Tea .
There was no particular food that was Christmas related , bar the bite size piece of Xmas cake ) a huge disappointment ) There was a bagel literally cut in half ( no finesse at all )
When asked for a clean cup and a refill with tea and coffee , the member of staff returned with the refill , but I had to wait and ask a second time to get a clean cup . My friend had already drunk her cup of tea by then .
The hall it self was beautiful but it was very apparent that they were turning the tables within 2 hours of our arrival . Again such a disappointment.
Just felt like we were a bunch of cattle or on a conveyor belt . Nexttt ! !
I paid £90 for this privilege . But I certainly won’t be making that mistake again!
Brockencote hall hotel was far more superior , far better food , and far better service .
A very disappointed customer indeed .
翻译:每人 45 英镑的价格让我非常失望。我们去吃了圣诞下午茶!
食物没什么特别的,工作人员在放下盘子时没有解释我们应该吃什么食物。三层盘子很不稳定,不仅在我们的桌子上,而且在别人的桌子上也一样!!需要几秒钟才能确保三层盘子牢固。
当工作人员把茶壶放在桌子上时(我们刚坐下),他们把茶洒在了白色的桌布上,没有道歉,没有问你是否想让我换桌布等,他们就走了。
一些工作人员穿着明显对他们来说太大的制服。看起来一点也不专业。
我们在一个房间里,感觉就像一个彻底的集市。在我们在那里的时候,一定有 100 个人从我们的桌子旁走过,进入相邻房间的桌子,这不利于享受轻松的圣诞下午茶。
除了一口大小的圣诞蛋糕外,没有特别与圣诞节相关的食物)非常令人失望)百吉饼简直被切成了两半(一点也不精致)
当我要求换一杯干净的杯子并续杯茶和咖啡时,工作人员带着续杯回来了,但我不得不等待并再次要求换一杯干净的杯子。那时我的朋友已经喝完了她的那杯茶。
大厅本身很漂亮,但很明显他们在我们到达后的 2 小时内就翻了桌子。再次令人失望。
感觉我们就像一群牛或传送带上的牛。下次!!
我为这个特权支付了 90 英镑。但我肯定不会再犯同样的错误了!
Brockencote 大厅酒店更棒,食物更美味,服务更优质。
确实是一位非常失望的顾客。