点评:The price and the car were ok and I didn't mind the fact that you have to phone up on arrival and walk to the multi story car park. My issue is that I'd pre paid through Travel supermarket but when filling in the paperwork the guy wrote down a €50 charge which he was going to put through until I questioned it. He said it was because it was a holiday in Gran Canaria that weekend (since half an hour before we arrived?) Ive never heard of this and it wasn't on my booking which I pointed out so he just said he wouldn't take it which is odd if it was genuine. Secondly, he then took a €750 deposit on my credit card. I book cars a lot and they always just put a hold on the amount (which is also what it said on my paperwork) but he insisted he had to take it. After taking the car back without a scratch it took over a week and several emails to get a reply and the €750 refunded but it had to be refunded back to my bank account, not the credit card it was taken from, using BAN number and this cost nearly €30.
翻译:价格和汽车都还可以,我不介意在抵达后打电话然后步行到多层停车场。我的问题是,我已经通过 Travel Supermarket 预付了费用,但在填写文件时,那个人写下了 50 欧元的费用,他打算把这笔费用付了,直到我提出质疑。他说这是因为那个周末是在加那利大岛度假(从我们到达前半小时开始?)我从来没有听说过这件事,而且这也不在我的预订中,所以我指出了这一点,所以他说他不会接受这笔费用,如果这是真的,那就很奇怪了。其次,他从我的信用卡上扣除了 750 欧元的押金。我经常预订汽车,他们总是会保留这笔金额(这也是我的文件上所说的),但他坚持要接受这笔费用。在我将车毫无划痕地取回来后,我花了一个多星期的时间,发了几封电子邮件才得到回复,并退还了 750 欧元,但必须使用 BAN 号码退还到我的银行账户,而不是被扣款的信用卡,这花费了近 30 欧元。