点评:20th September 2025 first time attending Time Capsule and was ‘greeted’ by the receptionist who told me I was early for my time slot. She stated the time slot is the time you should be arriving in the car park and not your swim time… disagreed but complied and returned 10 mins later for my time slot. Went swimming with my 2 year old and 4 year old.
Returned for our second visit 1st November and again was met with same receptionist who told me this time that I must have a second adult.. I did have a child under 4 but the second was in the 4-7age range and thus agreed to the terms of 2 children under 8 with 1 adult. Woman disagreed and didn’t let me in after I just travelled 1 hour 15mins and had been in previously. The woman told me I must have ignored said terms and conditions but I had not. Reread them and showed the to friends in the law society and ran past chat gpt and both agreed I should not have been turned away.
Won’t be back.
翻译:2025年9月20日,我第一次去Time Capsule,接待员告诉我我来早了。她说预约时间是指到达停车场的时间,而不是游泳时间……我虽然不同意,但还是照做了,10分钟后按预约时间回来。我带着2岁和4岁的孩子去游泳了。
11月1日,我们第二次去,接待员还是同一个人,这次她告诉我必须有第二个大人陪同。我的确有一个4岁以下的孩子,但第二个孩子在4到7岁之间,所以我同意了两个8岁以下儿童和一个大人陪同的规定。但那位女士不同意,在我花了1小时15分钟的车程,而且之前也来过之后,她还是不让我进去。那位女士说我肯定是无视了那些条款和条件,但我并没有。我重新阅读了条款和条件,并给律师协会的朋友看了,还咨询了聊天小组,他们都认为我不应该被拒之门外。
不会再来了。