点评:We came to Africa Alive the other week and was more than disappointed in their treatment for disabled people.
We regularly visit and have hired the mobility scooters on a handful of occasions. Normally they are charged at £10 which is understandable for the upkeep and electric needed to charge them. However, today it was £20. This is completely non refundable and something you pay on top of entry.
The typical mobility scooter is able to be dismantled into a car and built for use. However we have used this type of scooter at the zoo and the terrain (the path) is not suitable for the suspension, please refer to other reviews about this as I am not the first to mention this. The ones available for hire are built with stronger springs and are lot more sturdy.
The sturdy mobility scooters are too bulky and heavy to simply put in a car for someone who ultimately needs an aid to just walk! The path at the zoo is only half concrete. 50% of the zoo is accessible on a stone like cobble. So the disabled people that rely on hire scooters are left in a bit of a pickle. Do they take their mobility scooters and only see half the zoo or do they pay over £40 just to get into a zoo that takes approximately an hour to get round?
I thought the equality act meant reasonable adjustments had to be made for those at a disadvantage. To me it seems like Africa Alive have taken these words and seen the chance for a profit off those who can't help not being able to walk. The website says "small fee for hire" There is nothing small about £20. It also says "wheelchairs are free" This is very untrue. We were asked for £7 to hire one! Disappointed ZSEA!
翻译:前几周我们去了非洲野生动物园,对他们对待残疾人的方式非常失望。
我们经常去那里,也租用过几次电动代步车。通常租金是10英镑,考虑到维护和充电所需的电费,这个价格可以理解。但是今天租金是20英镑,而且完全不退款,还要额外支付门票费用。
一般的电动代步车可以拆卸装进汽车,需要时再组装使用。但是我们在动物园用过这种车,那里的路面(小路)不适合这种车的悬挂系统,请参考其他评论,我不是第一个提到这个问题的人。可以租用的电动代步车弹簧更硬,也更结实。
这些结实的电动代步车对于需要辅助行走的人来说,体积太大、重量太重,根本无法直接装进汽车!动物园里的小路只有一半是水泥路,另一半是鹅卵石路。所以,那些依赖租赁电动代步车的残疾人士陷入了困境。他们是该开着代步车去动物园,却只能参观一半的景点,还是该花40多英镑才能进入一个大约需要一个小时才能逛完的动物园呢?
我以为《平等法》意味着必须为弱势群体做出合理的调整。在我看来,非洲野生动物园(Africa Alive)似乎曲解了这些条款,并看到了从那些无法行走的人身上牟利的机会。网站上写着“租赁费用低廉”,但20英镑可一点都不低。网站上还说“轮椅免费”,这完全是谎言。我们被收取了7英镑的轮椅租赁费!对ZSEA(Zfrica Alive的动物园)太失望了!