旅行
账户
Michael E
Food was good but not the service
Three Choirs Vineyard的点评
点评：We booked for a lunchtime meal as a celebration. The food was lovely but the service was not acceptable.
No one greeted us with a smile or welcome and this attitude continued throughout the meal which spoilt our experience and left us feeling grumpy and annoyed.
The service was far too slow even though we understood that the tapas was cooked freshly to order. The waitresses seemed to ignore us and when asked for some more mayonnaise that request was not forthcoming. No one asked us how are food was so we could explain our disappointment with the service and the sad lack of mayonnaise.
A quietly spoken mumbling waitress could not bring herself to speak up even after we repeatedly said pardon! We just don’t expect to be annoyed when we’re paying good money to eat out.
When it came to paying the lack of service continued while the waitress complained about the technology not working so we stood there for ages wondering what the problem was with the computer method of payment? The queue became quite long and no apologies were given let alone a smile. We also bought four boxes of wine which was self service again without an offer of help.
This behaviour of irritation and lack of genuine hospitality spoilt our meal which should’ve been a splendid occasion.
No one greeted us with a smile or welcome and this attitude continued throughout the meal which spoilt our experience and left us feeling grumpy and annoyed.
The service was far too slow even though we understood that the tapas was cooked freshly to order. The waitresses seemed to ignore us and when asked for some more mayonnaise that request was not forthcoming. No one asked us how are food was so we could explain our disappointment with the service and the sad lack of mayonnaise.
A quietly spoken mumbling waitress could not bring herself to speak up even after we repeatedly said pardon! We just don’t expect to be annoyed when we’re paying good money to eat out.
When it came to paying the lack of service continued while the waitress complained about the technology not working so we stood there for ages wondering what the problem was with the computer method of payment? The queue became quite long and no apologies were given let alone a smile. We also bought four boxes of wine which was self service again without an offer of help.
This behaviour of irritation and lack of genuine hospitality spoilt our meal which should’ve been a splendid occasion.
翻译：我们订了午餐作为庆祝。食物很美味，但服务不尽如人意。
没有人微笑或热情地迎接我们，这种态度贯穿了整个用餐过程，破坏了我们的用餐体验，让我们感到脾气暴躁和恼火。
服务太慢了，尽管我们知道小吃是现点现做的。女服务员似乎忽略了我们，当我们要求再加点蛋黄酱时，服务员没有给我们。没有人问我们食物怎么样，所以我们可以解释我们对服务的失望和蛋黄酱的缺乏。
一位说话轻声含糊的女服务员，即使我们反复说对不起，她也不敢说话！我们花了不少钱在外面吃饭，我们没想到会被惹恼。
到了付款的时候，服务仍然很差，女服务员抱怨技术不工作，所以我们在那里站了很久，想知道电脑付款方式出了什么问题？排队很长，没有人道歉，更不用说微笑了。我们还买了四箱葡萄酒，又是自助的，没有人帮忙。
这种恼怒和缺乏真诚款待的行为破坏了我们原本应该很愉快的用餐体验。
没有人微笑或热情地迎接我们，这种态度贯穿了整个用餐过程，破坏了我们的用餐体验，让我们感到脾气暴躁和恼火。
服务太慢了，尽管我们知道小吃是现点现做的。女服务员似乎忽略了我们，当我们要求再加点蛋黄酱时，服务员没有给我们。没有人问我们食物怎么样，所以我们可以解释我们对服务的失望和蛋黄酱的缺乏。
一位说话轻声含糊的女服务员，即使我们反复说对不起，她也不敢说话！我们花了不少钱在外面吃饭，我们没想到会被惹恼。
到了付款的时候，服务仍然很差，女服务员抱怨技术不工作，所以我们在那里站了很久，想知道电脑付款方式出了什么问题？排队很长，没有人道歉，更不用说微笑了。我们还买了四箱葡萄酒，又是自助的，没有人帮忙。
这种恼怒和缺乏真诚款待的行为破坏了我们原本应该很愉快的用餐体验。
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