旅行
账户
wendy t
DONT BOOK WITH SUPREME CRUISES
Malta Excursions的点评
点评：DONT BOOK WITH SUPREME CRUISES, whilst waiting outside our hotel we'll before appointed time, the coach drove straight passed us. Then had to turn around to pick us up. Not dropped at Bugibba jetty. Left on corner of a very steep hill to walk down. No order or information when arrived at jetty, just a women taking tickets. The cruise its self was lovely. Blue lagoon island was packed solid, no room to sit anywhere or even attempt to swim. Gave up and stumbled back to boat.
On arriving back to jetty at 17.30pm no coach to pick us up, our hotel was in Melliha, not one coach was going that way. Told by one driver a coach would be with us in 30mins. Waited for 45min ....nothing, we were left stranded to climb a very steep hill again, both of us being disabled really struggled with the climb. Not knowing where we were, We eventually asked a very lovely local lady who directed us to a local bus stop. That is how we got back. Angry, exhausted and in extreme pain.
Customer service, what customer service !!!!!
On arriving back to jetty at 17.30pm no coach to pick us up, our hotel was in Melliha, not one coach was going that way. Told by one driver a coach would be with us in 30mins. Waited for 45min ....nothing, we were left stranded to climb a very steep hill again, both of us being disabled really struggled with the climb. Not knowing where we were, We eventually asked a very lovely local lady who directed us to a local bus stop. That is how we got back. Angry, exhausted and in extreme pain.
Customer service, what customer service !!!!!
翻译：不要预订 SUPREME CRUISES 的船，在我们酒店外等候时，巴士直接开过我们身边。然后不得不掉头来接我们。没有在 Bugibba 码头放下我们。我们在一个非常陡峭的山坡拐角处左转，然后走下来。到达码头时没有任何指示或信息，只有一个女人在收票。游轮本身很可爱。蓝色泻湖岛挤满了人，没有地方可以坐，甚至没有地方可以尝试游泳。放弃了，踉踉跄跄地回到船上。
下午 17:30 回到码头时没有巴士来接我们，我们的酒店在梅利哈，没有一辆巴士往那边去。一位司机告诉我们，30 分钟后会有一辆巴士来。等了 45 分钟......什么都没有，我们被困在又要爬一座非常陡峭的山坡，我们两个都是残疾人，爬山真的很吃力。不知道我们在哪里，我们最终问了一位非常可爱的当地女士，她把我们带到了一个当地的一个公交车站。就这样我们回来了。愤怒、疲惫、极度痛苦。
客服，什么客服！！！！！
下午 17:30 回到码头时没有巴士来接我们，我们的酒店在梅利哈，没有一辆巴士往那边去。一位司机告诉我们，30 分钟后会有一辆巴士来。等了 45 分钟......什么都没有，我们被困在又要爬一座非常陡峭的山坡，我们两个都是残疾人，爬山真的很吃力。不知道我们在哪里，我们最终问了一位非常可爱的当地女士，她把我们带到了一个当地的一个公交车站。就这样我们回来了。愤怒、疲惫、极度痛苦。
客服，什么客服！！！！！
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