下载App
旅行
账户
Tripadvisor用户
A realy bad experience.
Malta Excursions的点评
点评：Pick up at hotel 15 minutes late,no apology. When we boarded the boat we waited on board 1 hour 15 minutes while they tried to sell as many tickets as they can to completly fill the boat to capacity. The journey to Gozo was well over two hours and we were told we would have between 2 and 3 hours on Gozo.When arrived we were put on an very old double decker sightseeing bus for a short journey to the centre , where we had to pay for a land train to take up near to the top of Gozo . We were told to be back on the bus in 30 minutes,just enough time for a coffee and nothing else. We were then back to the boat and on to the Blue Lagoon where we could not get off due to the gangway being over 3 feet from the rocks below where we were expected to jump onto from a rolling boat. We then waited on the boat for about an hour and then the 2 hour journey back to Sliema where the bus dropped half a mile from our hotel. I complained to Supreme's office and asked for a refund and was told they do not give refunds but could have the tour again ,not much good as we were going home that afternoon. Couldn't care less attitude on the phone and a company with little regard to health and safety and one I would not use again.
翻译：酒店接我们晚了 15 分钟，没有道歉。我们登船后在船上等了 1 小时 15 分钟，他们试图尽可能多地卖票，以便把船坐满。去戈佐岛的旅程超过两个小时，我们被告知在戈佐岛要花 2 到 3 个小时。到达后，我们被安排乘坐一辆非常旧的双层观光巴士前往市中心，在那里我们必须付费乘坐陆地火车才能到达戈佐岛的山顶附近。我们被告知 30 分钟后回到巴士上，这段时间刚好够喝杯咖啡，没有其他事情要做。然后我们回到船上，前往蓝湖，在那里我们不能下船，因为舷梯离下面的岩石超过 3 英尺，我们需要从摇晃的船上跳上去。然后我们在船上等了大约一个小时，然后花了 2 个小时返回斯利马，巴士在离我们酒店半英里的地方停靠。我向Supreme办公室投诉并要求退款，他们说不退款，但可以重新安排行程，这不太好，因为我们下午就要回家了。电话里的态度根本不在乎，这家公司对健康和安全漠不关心，我不会再去这家公司了。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
