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Poor customer care. Very disappointing.
Dyrham Park的点评
点评：Arrived at Dyrham Park it was not very busy and it was raining. We paid £21.00 each for entry. and headed for the the house. We followed the signs directing us down a very uneven stony path after about half a mile in the rain there was still no sign of the house. we eventually arrived soaked and worse for wear as I am recovering from an ankle injury. Once there we noticed a shuttle bus. We were incredulous that the two ladies who took our entry fee did not see the need to outline the distance to the house or the options available to get there. [ Some disabilities are not visible ]
Some simple Direction, courtesy and customer care would have greatly improved our visit.
instead we were left feeling frustrated and disappointed.
The National Trust needs to investigate and identify these training needs as it is greatly diminishing what would otherwise be a beautiful experience.
Very Disappointing.
Some simple Direction, courtesy and customer care would have greatly improved our visit.
instead we were left feeling frustrated and disappointed.
The National Trust needs to investigate and identify these training needs as it is greatly diminishing what would otherwise be a beautiful experience.
Very Disappointing.
翻译：到达戴勒姆公园时，人不多，而且还下着雨。我们每人付了21英镑的入场费，然后前往那栋房子。我们跟着指示牌，沿着一条凹凸不平的石子路走了大约半英里，在雨中仍然不见房子的踪影。我们最终到达时浑身湿透，而且由于我的脚踝受伤，身体状况更差。到达那里后，我们注意到一辆摆渡车。我们难以置信，收我们入场费的两位女士竟然没有告诉我们到房子的距离以及有哪些交通方式。[部分残障人士信息不可见]
如果能提供一些简单的指引、礼貌和客户服务，我们的参观体验就会大大改善。
然而，我们却感到沮丧和失望。
国民托管组织需要调查并确定这些培训需求，因为这大大降低了原本美好的体验。
非常令人失望。
如果能提供一些简单的指引、礼貌和客户服务，我们的参观体验就会大大改善。
然而，我们却感到沮丧和失望。
国民托管组织需要调查并确定这些培训需求，因为这大大降低了原本美好的体验。
非常令人失望。
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