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Trail6260446****
Poor experience, terrible audio for play
ASU Gammage Auditorium的点评
点评：Many attendees — including myself — were denied entry just 15 minutes before the show due to minor bag size discrepancies. Security was turning many people away for bags that were off by as little as 1/4 to an inch, including soft foldable purses that clearly posed no threat.
The enforcement felt unnecessarily strict and inflexible, especially given how close it was to showtime. While I understand the importance of safety and policy consistency, the lack of reasonable discretion and accommodation significantly impacted the experience for many customers.
In our case, we had walked to the venue from our hotel, and after being turned away, had to rush back to drop off my purse. This caused for us to miss part of the show we had paid for.
On top of this we booked tickets in the Orchestra VIP section and the audio was terrible (we are in our early 30s with no hearing issues).
The enforcement felt unnecessarily strict and inflexible, especially given how close it was to showtime. While I understand the importance of safety and policy consistency, the lack of reasonable discretion and accommodation significantly impacted the experience for many customers.
In our case, we had walked to the venue from our hotel, and after being turned away, had to rush back to drop off my purse. This caused for us to miss part of the show we had paid for.
On top of this we booked tickets in the Orchestra VIP section and the audio was terrible (we are in our early 30s with no hearing issues).
翻译：许多观众——包括我自己——在演出开始前15分钟就因为行李尺寸略有差异而被拒绝入场。安保人员会因为行李尺寸哪怕只有四分之一到一英寸（约0.25到1.5厘米）就拒绝许多人入场，包括那些显然不构成任何威胁的折叠式软包。
这种执法方式让人感觉过于严格和缺乏灵活性，尤其是在距离演出时间如此之近的情况下。虽然我理解安全和政策一致性的重要性，但缺乏合理的判断和安排，严重影响了许多观众的体验。
就我们的情况而言，我们从酒店步行到演出现场，被拒之门外后，不得不匆忙赶回去寄存我的包。这导致我们错过了部分已付费的演出。
此外，我们预订了管弦乐队VIP区的票，但音质非常糟糕（我们30出头，听力没有任何问题）。
这种执法方式让人感觉过于严格和缺乏灵活性，尤其是在距离演出时间如此之近的情况下。虽然我理解安全和政策一致性的重要性，但缺乏合理的判断和安排，严重影响了许多观众的体验。
就我们的情况而言，我们从酒店步行到演出现场，被拒之门外后，不得不匆忙赶回去寄存我的包。这导致我们错过了部分已付费的演出。
此外，我们预订了管弦乐队VIP区的票，但音质非常糟糕（我们30出头，听力没有任何问题）。
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