旅行
账户
Nomad6052778****
Worst Place I’ve Ever Been
Flamingo Land的点评
点评：The customer service we received here was utterly appalling. I tried to book for the Lamar experience but we were told that this had to be done 24 hours in advance, this was not advertised on their website and I spent a lot of time waiting in a queue on the phone to be told this by a very rude woman.
We also used disabled access bands but it was not explained to us how these worked and, when we got them, the member of staff put them on the wrong members of our party, this ended up causing us huge issues when we were using the rides. This person was also incredibly rude and had no customer service skills at all. The staff on the rides were very rude, abrupt and not particularly sympathetic towards us.
There were a lot of queue jumping children (no naming where they came from but, put it this way, the amusement parks down south don’t have the same level of queue jumpers as this location does).
We also spent a lot of money on food and it was well below our expectations and nothing like what was advertised on the menu pictures.
Do yourself a favour and avoid going here if you don’t want to come away sad and miserable.
We also used disabled access bands but it was not explained to us how these worked and, when we got them, the member of staff put them on the wrong members of our party, this ended up causing us huge issues when we were using the rides. This person was also incredibly rude and had no customer service skills at all. The staff on the rides were very rude, abrupt and not particularly sympathetic towards us.
There were a lot of queue jumping children (no naming where they came from but, put it this way, the amusement parks down south don’t have the same level of queue jumpers as this location does).
We also spent a lot of money on food and it was well below our expectations and nothing like what was advertised on the menu pictures.
Do yourself a favour and avoid going here if you don’t want to come away sad and miserable.
翻译：我们在这里遇到的客服简直糟透了。我尝试预订拉马尔体验，但被告知必须提前24小时预订，而且他们的网站上并没有公布这一点。我排了很久的队，才接到一个非常粗鲁的女士的电话。
我们还使用了无障碍腕带，但工作人员没有向我们解释这些腕带的使用方法。我们拿到腕带后，工作人员却把腕带戴错了，这给我们玩游乐设施带来了很大的麻烦。这个人也非常粗鲁，完全没有客服技巧。游乐设施的工作人员非常粗鲁、唐突，对我们一点也不体贴。
有很多插队的孩子（虽然不知道他们来自哪里，但这么说吧，南方的游乐园没有这里那么多插队的孩子）。
我们在食物上也花了很多钱，但食物远低于我们的预期，和菜单图片上宣传的完全不一样。
如果你不想带着悲伤和痛苦离开，那就别来这里了。
我们还使用了无障碍腕带，但工作人员没有向我们解释这些腕带的使用方法。我们拿到腕带后，工作人员却把腕带戴错了，这给我们玩游乐设施带来了很大的麻烦。这个人也非常粗鲁，完全没有客服技巧。游乐设施的工作人员非常粗鲁、唐突，对我们一点也不体贴。
有很多插队的孩子（虽然不知道他们来自哪里，但这么说吧，南方的游乐园没有这里那么多插队的孩子）。
我们在食物上也花了很多钱，但食物远低于我们的预期，和菜单图片上宣传的完全不一样。
如果你不想带着悲伤和痛苦离开，那就别来这里了。
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