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Debra P
Inept and rude management
Fay Bainbridge Park的点评
点评：After traveling extensively in the US over the past 5 years, staying in over 200 campgrounds, Fay Bainbridge receives the #1 spot for HORRIBLE. I have a chronic health condition, that, among other things, makes me heat intolerant. We ran our rooftop A/C during a posted local heat advisory. It is a well-functioning, manufacturer installed, OEM, rooftop A/C. Our neighbor complained about the 'noise', so the manager pounded on our door at 4pm to tell us it needed to be shut off by 10pm. Tom was aggressive, rude, and wouldn't pause in citing the quiet hour rule 3x (that makes no mention of normal AC operation) to listen to us. When we tried to explain my health condition, he said that didn't matter; there was a policy. He then threw his hands in the air and stormed off. He showed NO interest in listening to us or trying to resolve what reasonably should have been a non-nssue. While dogs were running off leash, the camp host (a different person) 'hung out' with the neighbor who complained about us, gesturing wildly towards our rig while they talked. We have never felt so embarrassed and rudely treated. It is quite obvious that this park caters only to self-entitled regulars whose desires and opinions are the only ones that matter. We elevated the manager's behavior to the Director, Lydia Roush, who replied with a brief email saying she would ask the manager about it. We heard nothing further. Our rig is a 32' class A, and although the website offers sites large enough to accommodate a longer rig, you won't be able to turn around or leave without damaging your paint because limbs are extremely low and untrimmed. It is such a shame the management and maintenance of this park is significantly sub-par, as it's a lovely location. Strongly recommend you pass on this campground.
翻译：过去 5 年来，Fay Bainbridge 在美国各地旅行，住过 200 多个露营地，其中最可怕的当属我。我有慢性病，其中之一就是怕热。在当地发布高温预警期间，我们打开了屋顶空调。这是一台运行良好、制造商安装的 OEM 屋顶空调。我们的邻居抱怨“噪音”，所以经理在下午 4 点敲门，告诉我们必须在晚上 10 点之前关闭空调。Tom 很粗鲁，咄咄逼人，并且不肯停下来引用安静时间规则 3x（其中没有提到正常的空调运行）来听我们的意见。当我们试图解释我的健康状况时，他说这不要紧；有政策可言。然后他举起双手怒气冲冲地走了。他没有兴趣听我们说话，也没有兴趣解决这个按理说应该不是问题的问题。狗狗们挣脱绳子乱跑的时候，营地主人（另一个人）和抱怨我们的邻居“混在一起”，一边说着话，一边指着我们的车子做着疯狂的手势。我们从未感到如此尴尬和粗鲁。很明显，这个公园只招待那些自以为是的常客，他们的需求和意见才是最重要的。我们向主管Lydia Roush反映了经理的行为，她回复了一封简短的邮件，说会向经理询问此事。之后我们就没有收到任何回复。我们的车子是32英尺的A级车，虽然网站上提供的场地足够容纳更长的车子，但由于树枝非常低矮且未经修剪，你无法转身离开，否则会损坏你的车漆。这个公园的管理和维护水平太差，真是太可惜了，因为它的位置真的很好。强烈建议你不要选择这个营地。
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