点评:We travel to Spain using private tours in Barcelona and Madrid. We booked this company based on reviews by Rick Steves.in Seville.
I was in contact with Susana the entire time the night before our tour I was informed she would not be leading us it would be someone else
The website guarantees, an English-speaking guide that would be fluent and understandable
Our guide was neither we only understood 50% of what she was saying. Her lack of English words, and very thick accent made it impossible for us to enjoy our tour.
My wife and I speak Spanish. We understand accents very well, but this was not acceptable.
I contacted Susanna. She refused to offer any sort of refund explanation her was this was a license English guide as well as we tipped her we did this out of courtesy, not out of happiness with our service.
She never returned any further emails after her initial contact She’s fully aware of the guys limitations and English-speaking abilities since many of her guides have five star reviews
This guide should not be performing English tours
Beware I’m sure you can do better any owner of that would not acknowledge this guides limitations has poor ethics, and I integrity
翻译:我们通过巴塞罗那和马德里的私人旅游前往西班牙。我们根据塞维利亚的 Rick Steves. 的评论预订了这家公司。
在我们旅行的前一天晚上,我一直在与苏珊娜联系,我被告知她不会带领我们,而是由其他人带领
该网站保证提供流利易懂的英语导游
我们的导游也不是我们只听懂了她所说的 50%。她缺乏英语单词,而且口音很重,使我们无法享受我们的旅行。
我和我的妻子说西班牙语。我们非常了解口音,但这是不可接受的。
我联系了苏珊娜。她拒绝提供任何形式的退款解释,她说这是一个有执照的英语导游,我们向她提示我们这样做是出于礼貌,而不是出于对我们服务的满意。
初次联系后,她再也没有回复任何电子邮件。她完全了解这些人的局限性和英语能力,因为她的许多导游都有五星级评论
本导游不宜进行英语导览
请注意,我相信您可以做得更好,任何不承认本指南限制的所有者都缺乏道德操守,我的诚信