点评:Our experience at Splash Island was extremely terrible and very disappointing.
The pools were very dirty, especially the Balsa River and the Wave Pool. The Balsa River looked like running sewage water. What made it worse was that the pool staff did not properly control guests entering the river while wearing their footwear. All the dirt from outside ends up in the water instead of guests being instructed to leave their footwear at the entry point.
As for the Wave Pool, someone actually pooped in the pool during a session. It was absolutely disgusting and very unhygienic.
The restrooms and shower areas were also filthy and poorly maintained. Even the food was overpriced and not worth it at all.
We also tried the dome glamping accommodation, but it was far from a “glam” experience. The beddings smelled bad, and the air conditioning was not cold enough to keep the room comfortable.
Overall, the cleanliness, maintenance, and overall experience were unacceptable. We definitely will NOT be coming back to Splash Island. It will be our first and last visit.
翻译:我们在Splash Island的体验极其糟糕,令人非常失望。
泳池非常脏,尤其是Balsa River和Wave Pool。Balsa River看起来就像污水一样。更糟糕的是,泳池工作人员没有妥善管理穿着鞋子进入河里的客人。所有从外面带进来的泥土都流进了水里,而没有告知客人在入口处脱鞋。
至于Wave Pool,竟然有人在游泳时在池子里拉屎。这简直太恶心了,非常不卫生。
洗手间和淋浴区也脏乱不堪,维护得很差。就连食物都价格过高,完全不值这个价。
我们还尝试了圆顶露营,但这与“豪华”二字相去甚远。床铺散发着难闻的气味,空调也不够冷,根本无法让房间保持舒适。
总而言之,清洁度、维护状况和整体体验都令人无法接受。我们绝对不会再来Splash Island了。这将是我们第一次也是最后一次来这里。