旅行
账户
Sharon S
Northern Lights Leeds Event
纽塞姆寺庙的点评
点评：Good points
The lights were fantastic.
Being able to borrow a free manual wheelchair for my child.
A god selection of food stalls.
Bad Points
1. Lack of signage - no signs from car park (we used disabled parking) to the entrance.
2. Paid for parking but this wasn't being checked & no one to check eligibility for disabled parking so both could have easily been abused.
3. Lack of knowledge regarding accessibility (I'm an ambulatory wheelchair user, as is my child & we were both using wheelchairs) - 1 member of staff was trying to help by taking us a different way in "to avoid the cobbles" (which there were none on the main route in) but when I pointed out the stairs, "he'd not thought about that".
4. Paths were wet & muddy, which often made it very difficult for my electric wheelchair to stay on the path & had I been alone, I would have ended up stranded, tipping out or stuck in mud.
I know staff can't help the weather but more could have been done to ensure easier access for wheelchair users.
5. There was plastic matting on the grass to enable visitors to take photos & wander through some of the light displays but sadly these are inaccessible as there was a curb up to the grassed areas. This also meant that the "photos frames" were also inaccessible to wheelchair users.
6. We stopped at the halfway bar for a hot chocolate & marshmallows to roast. We got 4 drinks & 4 lots of marshmallows at a cost of £39. Sadly the hot chocolates were tasteless & watery. Turns out this was human error because staff hadn't bothered to stir them properly & all the chocolate was at the bottom. We only discovered this because we had to throw them away because they weren't drinkable & by this time the bar had closed - money wasted.
7. It took us much longer to get round because of the terrain & having 2 people in wheelchairs. This meant we ended up being the last ones out & being followed round the 2nd half by a group of staff only a few feet away made us feel very uncomfortable & like we had to rush round.
We didn't take an excessive amount of time taking photos so could only put the time down to being wheelchair user.
This unease was then added to when we spoke to a member of staff who was quite indignant over the amount of time we'd taken to get round, stating, "no one should take 2 hours to get round", again making us feel very uncomfortable & not a great way to end what had been an enjoyable night.
The lights were fantastic.
Being able to borrow a free manual wheelchair for my child.
A god selection of food stalls.
Bad Points
1. Lack of signage - no signs from car park (we used disabled parking) to the entrance.
2. Paid for parking but this wasn't being checked & no one to check eligibility for disabled parking so both could have easily been abused.
3. Lack of knowledge regarding accessibility (I'm an ambulatory wheelchair user, as is my child & we were both using wheelchairs) - 1 member of staff was trying to help by taking us a different way in "to avoid the cobbles" (which there were none on the main route in) but when I pointed out the stairs, "he'd not thought about that".
4. Paths were wet & muddy, which often made it very difficult for my electric wheelchair to stay on the path & had I been alone, I would have ended up stranded, tipping out or stuck in mud.
I know staff can't help the weather but more could have been done to ensure easier access for wheelchair users.
5. There was plastic matting on the grass to enable visitors to take photos & wander through some of the light displays but sadly these are inaccessible as there was a curb up to the grassed areas. This also meant that the "photos frames" were also inaccessible to wheelchair users.
6. We stopped at the halfway bar for a hot chocolate & marshmallows to roast. We got 4 drinks & 4 lots of marshmallows at a cost of £39. Sadly the hot chocolates were tasteless & watery. Turns out this was human error because staff hadn't bothered to stir them properly & all the chocolate was at the bottom. We only discovered this because we had to throw them away because they weren't drinkable & by this time the bar had closed - money wasted.
7. It took us much longer to get round because of the terrain & having 2 people in wheelchairs. This meant we ended up being the last ones out & being followed round the 2nd half by a group of staff only a few feet away made us feel very uncomfortable & like we had to rush round.
We didn't take an excessive amount of time taking photos so could only put the time down to being wheelchair user.
This unease was then added to when we spoke to a member of staff who was quite indignant over the amount of time we'd taken to get round, stating, "no one should take 2 hours to get round", again making us feel very uncomfortable & not a great way to end what had been an enjoyable night.
翻译：优点
灯光很棒。
可以免费借用手动轮椅给我的孩子。
食品摊位的选择很棒。
缺点
1. 缺乏标识 - 从停车场（我们使用残疾人停车位）到入口没有标识。
2. 停车费已付，但无人检查，也没有人检查残疾人停车位的资格，因此两者都很容易被滥用。
3. 缺乏无障碍知识（我是一名移动轮椅使用者，我的孩子也是，我们都使用轮椅）- 一名工作人员试图帮助我们，带我们走另一条路“避开鹅卵石”（主干道上没有鹅卵石），但当我指出楼梯时，“他没有想到这一点”。
4. 道路湿滑泥泞，这经常使我的电动轮椅难以保持在道路上，如果我一个人，我最终会被困住、翻倒或陷在泥里。
我知道工作人员无法控制天气，但可以做更多工作来确保轮椅使用者更容易进入。
5. 草地上铺有塑料垫，方便游客拍照和漫步于一些灯光展示，但遗憾的是，这些灯光展示无法进入，因为草地上有路缘。这也意味着“相框”也不适合轮椅使用者。
6. 我们在中途的酒吧停下来喝热巧克力和烤棉花糖。我们花了 39 英镑买了 4 杯饮料和 4 块棉花糖。遗憾的是，热巧克力没有味道，而且水汪汪的。原来这是人为错误，因为工作人员没有费心搅拌它们，所有的巧克力都沉到了底部。我们之所以发现这一点，是因为我们不得不扔掉它们，因为它们不能喝，而且那时酒吧已经关门了——浪费了钱。
7. 由于地形和 2 名轮椅使用者，我们花了更长的时间才绕行。这意味着我们最后是最后一批离开的人，而且在后半场，一群工作人员离我们只有几英尺远，这让我们感到非常不舒服，感觉我们必须匆忙赶路。
我们没有花太多时间拍照，所以只能把时间归咎于轮椅使用者。
当我们与一名工作人员交谈时，这种不安感进一步加剧，他对我们花在转场上的时间非常不满，他说“没有人应该花 2 个小时转场”，这再次让我们感到非常不舒服，这不是结束一个愉快夜晚的好方法。
灯光很棒。
可以免费借用手动轮椅给我的孩子。
食品摊位的选择很棒。
缺点
1. 缺乏标识 - 从停车场（我们使用残疾人停车位）到入口没有标识。
2. 停车费已付，但无人检查，也没有人检查残疾人停车位的资格，因此两者都很容易被滥用。
3. 缺乏无障碍知识（我是一名移动轮椅使用者，我的孩子也是，我们都使用轮椅）- 一名工作人员试图帮助我们，带我们走另一条路“避开鹅卵石”（主干道上没有鹅卵石），但当我指出楼梯时，“他没有想到这一点”。
4. 道路湿滑泥泞，这经常使我的电动轮椅难以保持在道路上，如果我一个人，我最终会被困住、翻倒或陷在泥里。
我知道工作人员无法控制天气，但可以做更多工作来确保轮椅使用者更容易进入。
5. 草地上铺有塑料垫，方便游客拍照和漫步于一些灯光展示，但遗憾的是，这些灯光展示无法进入，因为草地上有路缘。这也意味着“相框”也不适合轮椅使用者。
6. 我们在中途的酒吧停下来喝热巧克力和烤棉花糖。我们花了 39 英镑买了 4 杯饮料和 4 块棉花糖。遗憾的是，热巧克力没有味道，而且水汪汪的。原来这是人为错误，因为工作人员没有费心搅拌它们，所有的巧克力都沉到了底部。我们之所以发现这一点，是因为我们不得不扔掉它们，因为它们不能喝，而且那时酒吧已经关门了——浪费了钱。
7. 由于地形和 2 名轮椅使用者，我们花了更长的时间才绕行。这意味着我们最后是最后一批离开的人，而且在后半场，一群工作人员离我们只有几英尺远，这让我们感到非常不舒服，感觉我们必须匆忙赶路。
我们没有花太多时间拍照，所以只能把时间归咎于轮椅使用者。
当我们与一名工作人员交谈时，这种不安感进一步加剧，他对我们花在转场上的时间非常不满，他说“没有人应该花 2 个小时转场”，这再次让我们感到非常不舒服，这不是结束一个愉快夜晚的好方法。
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