点评:The website and ticketing process is a joke at best. Tried to add a Boarding Pass (3 months) and a day pass for myself to my cart and 1) couldn’t get it to work and 2) the cart kept re-setting. At which point it is now after 10am and I no longer have the option to add a day pass for 10 am at all? Call for help and I’m told since it’s after 10am they can’t sell me a ticket anymore so I can either go at 3pm, or pay the walk up rate which is 25% higher!
I tell them I’ve been trying to buy tickets for 45 minutes and it’s like oh yep you can’t add both to your cart at the same time you have to buy them separately. Is that information ANYWHERE on the website, of course not.
So now I have a dumb 3 month pass, an excited kid, I’m here already and I have to pay a premium because their process is not transparent?
This place better blow my mind.
翻译:这个网站和购票流程简直就是个笑话。我试着给自己加了一张三个月的登机牌和一张一日票,结果1)无法使用,2)购物车一直在重置。现在都10点多了,我竟然连加10点的一日票都选不上了?我打电话求助,他们说因为已经10点了,他们不能再卖票了,所以我只能下午3点再去,或者直接付现场购票,票价要高出25%!
我告诉他们我已经试了45分钟买票了,他们说是的,不能同时把两张票都加到购物车里,必须分开买。网站上有这些信息吗?当然没有。
所以现在我手里拿着一张傻乎乎的三个月票,一个兴奋的孩子,我已经到了这里,却还要额外付钱,就因为他们的流程不透明?
这个地方真让我惊叹不已。