点评:Names excluded. Was met by young English speaking guy with a positive attitude. Good Briefing performed by him. Introduced to our divemaster, old guy, who didn’t say hello or anything and only spoke French - not a good start when the company advertises English speaking. At the diving spot, no interest in us by him. We did the body check without his involvement- but not thoroughly enough it showed. Well in the water we gave ok- sign and descended to approx. 15 meters where the tour began. On the way down one of the regulators bites fell off and I had troubles keeping the water out. I therefore informed old guy that I had shifted to the emergency regulator. No reactions from him so I decided to continue as I could use the other as a reserve- only to see my wife signaling that she was going to the surface. Old guy followed us to the surface after I signaled him. At the surface my wife coughed heavily and explained that she got water in the regulator too probably due to damaged bites. He encouraged us to continue the dive using the emergency regulators but the bites on mine were also damaged and my wife didn’t feel well. He got angry and went down to the other couple after we had entered the boat. When they came back after their dive, old guy was still angry with us and asked no questions to my wife's wellbeing. Talking to the other couple I saw that also his bites were half broken. I will strongly advise this company to improve their safety standard and check their rental gear thoroughly - as we as users should have done too.
The only positive thing was the caring by young guy and the fact that we got our money back.
翻译:未透露姓名。遇到一个态度积极、会说英语的年轻人。他做了很好的简报。把我们的潜水长介绍给了我们,一个老家伙,他没有打招呼,只说法语——这不是一个好的开始,因为公司宣传说会说英语。在潜水点,他对我们没有兴趣。我们在没有他参与的情况下做了身体检查——但表现得不够彻底。在水中我们做出了 ok 的手势,然后下降到大约 15 米深,旅程从这里开始。下潜途中,其中一个调节器咬合口掉了,我很难不让水进入。因此,我告诉老家伙我已经换成了应急调节器。他没有反应,所以我决定继续,因为我可以用另一个作为备用——却看到我的妻子示意她要浮出水面。在我示意之后,老家伙跟着我们浮出了水面。在水面上,我的妻子剧烈咳嗽,并解释说她的调节器也进了水,可能是因为咬合口受损了。他鼓励我们使用应急调节器继续潜水,但我的呼吸器也坏了,我妻子感觉不舒服。我们上船后,他生气地去找另一对夫妇。当他们潜水回来时,老家伙仍然对我们生气,没有问我妻子的健康状况。和另一对夫妇交谈时,我发现他的呼吸器也断了一半。我强烈建议这家公司提高他们的安全标准,彻底检查他们的租赁设备——我们作为用户也应该这样做。
唯一积极的一点是这个年轻人的关心,以及我们拿回了钱。