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Quidi Vidi Village Brewery Review – Stunning Views, Great Music, but Disappointing Service
Quidi Vidi Brewery的点评
点评：I was thrilled to visit Quidi Vidi Village Brewery in St. John’s, Newfoundland, on June 15, 2025, after hearing some glowing reviews. The scenery, with breathtaking views of Quidi Vidi Lake, lived up to the hype (8/10 for location). However, our experience was overshadowed by extremely poor service that led us to leave without eating.
We encountered a short lineup at the entrance, understandable given the brewery’s popularity. The downstairs host was funny and engaging, creating a welcoming vibe (hosts rated 7/10). Upstairs, there was another brief line, but we were entertained by a fantastic live band. The singer’s incredible voice and the band’s infectious energy were a highlight (8/10 for entertainment). The secondary host, Alex, was smiling and accommodating, securing us a perfect outdoor table to enjoy the stunning surroundings.
The brewery’s interior was pleasant but unremarkable, resembling a standard bar-restaurant (7/10), and the terrace was 9/10. We knew they were busy due to a private event for 5 pm, so we anticipated some wait time and especially given prior reviews. Our waiter, Ben, greeted us at 3:10 PM, promising to return. When he did 15 minutes later my son and husband asked for beer recommendations; Ben suggested Iceberg Beer for both but seemed rushed, interrupting my son to address my husband. He warned us the kitchen was backed up and food would take 45 minutes, which we accepted.
Drinks arrived in about 10 minutes, which was fine, the Iceberg Lager Beer was good but not worth a special trip (7/10 side note the beer is made with iceberg water). The soup of the day did come at that time, which was more of a tomato sauce for pasta than a soup, it was ok nothing to rave over. Ben’s service, however, went downhill. He dropped off utensils while bending down to the table near my husband’s head Ben was yawning noticeably, which felt quite unprofessional, I thought ok maybe he is tired and it is a lot of work, although I would never do that or find it acceptable from my employees. After that, he vanished. We waited patiently, enjoying the scenery and music, but by 5:00 PM—1.5 hours after ordering—no food had arrived, and Ben hadn’t checked on us once until that point.
I asked a staff member cleaning a nearby table if waiting this long was normal. He said no and went to get Ben. He came and asked to refill my drink then when he came back my elderly mother asked how much longer the food would take, expressing her hunger, Ben quickly responded defensively. A little visual, the table sits 4, my mother and I were in the back side towards the lake sitting across from each other and my son and husband were closer to the restaurant door, Ben was standing near my son when my mom asked and he then stepped forward towards her and my son, speaking at lightning speed: “I told you there was a backup in the kitchen, I told you 45 minutes, if you’re not happy, we can cancel the order…” His tone was aggressive, and he continued despite my calm request for him to slow down and breathe. I explained that 1.5 hours was double the promised time, but he doubled down, raising his voice and repeating that we were “told.” At this point, as he clearly was being more aggressive, I stopped listening. His behavior was unacceptable (0/10 for the waiter if I could give less I would).
Though I initially wanted to stay since we’d waited so long, my husband and son were upset by Ben’s attitude and insisted—we left for a place with respectful service. As we departed, I spoke to the Alex, who was kind and apologized sincerely, though it wasn’t his fault, but nothing else was offered like, maybe we can find you another waiter...
In all my years of dining out and traveling, I’ve never been spoken to or treated this way at a any restaurant especially to an elderly woman saying she was hungry.
Recommendation: I wouldn’t return to Quidi Vidi Village Brewery. The scenery and live music are excellent, but you can enjoy similar views at nearby food trucks or visit another brewery on Water Street, which we found offered much better service, even with a short wait. If you do go, I HIGHLY hope you do avoid Ben as your waiter and don’t mind potential delays.
Tips for Visitors:
• Check the brewery’s event schedule in advance to avoid peak crowds, especially during private events, which can cause delays.
• Opt for off-peak times to improve your chances of faster service.
Ratings:
• Location: 8/10
• Live Music/Entertainment: 8/10
• Hosts: 7/10
• Interior: 7/10
• Beer: 7/10
• Waiter (Ben): 0/10
• Food: We only tried their soup of the day, tasted like tomato sauce more than a soup. But given the rest, the extremely poor service and from what I saw coming to some tables it was greasy and thrown, on a child, looking plate. Many had leftovers on their plate as well. Beer though was flowing at almost every table. I did see the kitchen walking out and they are working little slowly but working, they even greeted us as we walked by which was nice.
For a better experience and not such a tourist trap, try the nearby food trucks for comparable views or the brewery on Water Street for MUCH better service. I’ll share more about our trip, including hotels, tours, and other dining experiences, in the next reviews and for those that do follow me on other media’s, I will post this and my other reviews there as well as usual.
We encountered a short lineup at the entrance, understandable given the brewery’s popularity. The downstairs host was funny and engaging, creating a welcoming vibe (hosts rated 7/10). Upstairs, there was another brief line, but we were entertained by a fantastic live band. The singer’s incredible voice and the band’s infectious energy were a highlight (8/10 for entertainment). The secondary host, Alex, was smiling and accommodating, securing us a perfect outdoor table to enjoy the stunning surroundings.
The brewery’s interior was pleasant but unremarkable, resembling a standard bar-restaurant (7/10), and the terrace was 9/10. We knew they were busy due to a private event for 5 pm, so we anticipated some wait time and especially given prior reviews. Our waiter, Ben, greeted us at 3:10 PM, promising to return. When he did 15 minutes later my son and husband asked for beer recommendations; Ben suggested Iceberg Beer for both but seemed rushed, interrupting my son to address my husband. He warned us the kitchen was backed up and food would take 45 minutes, which we accepted.
Drinks arrived in about 10 minutes, which was fine, the Iceberg Lager Beer was good but not worth a special trip (7/10 side note the beer is made with iceberg water). The soup of the day did come at that time, which was more of a tomato sauce for pasta than a soup, it was ok nothing to rave over. Ben’s service, however, went downhill. He dropped off utensils while bending down to the table near my husband’s head Ben was yawning noticeably, which felt quite unprofessional, I thought ok maybe he is tired and it is a lot of work, although I would never do that or find it acceptable from my employees. After that, he vanished. We waited patiently, enjoying the scenery and music, but by 5:00 PM—1.5 hours after ordering—no food had arrived, and Ben hadn’t checked on us once until that point.
I asked a staff member cleaning a nearby table if waiting this long was normal. He said no and went to get Ben. He came and asked to refill my drink then when he came back my elderly mother asked how much longer the food would take, expressing her hunger, Ben quickly responded defensively. A little visual, the table sits 4, my mother and I were in the back side towards the lake sitting across from each other and my son and husband were closer to the restaurant door, Ben was standing near my son when my mom asked and he then stepped forward towards her and my son, speaking at lightning speed: “I told you there was a backup in the kitchen, I told you 45 minutes, if you’re not happy, we can cancel the order…” His tone was aggressive, and he continued despite my calm request for him to slow down and breathe. I explained that 1.5 hours was double the promised time, but he doubled down, raising his voice and repeating that we were “told.” At this point, as he clearly was being more aggressive, I stopped listening. His behavior was unacceptable (0/10 for the waiter if I could give less I would).
Though I initially wanted to stay since we’d waited so long, my husband and son were upset by Ben’s attitude and insisted—we left for a place with respectful service. As we departed, I spoke to the Alex, who was kind and apologized sincerely, though it wasn’t his fault, but nothing else was offered like, maybe we can find you another waiter...
In all my years of dining out and traveling, I’ve never been spoken to or treated this way at a any restaurant especially to an elderly woman saying she was hungry.
Recommendation: I wouldn’t return to Quidi Vidi Village Brewery. The scenery and live music are excellent, but you can enjoy similar views at nearby food trucks or visit another brewery on Water Street, which we found offered much better service, even with a short wait. If you do go, I HIGHLY hope you do avoid Ben as your waiter and don’t mind potential delays.
Tips for Visitors:
• Check the brewery’s event schedule in advance to avoid peak crowds, especially during private events, which can cause delays.
• Opt for off-peak times to improve your chances of faster service.
Ratings:
• Location: 8/10
• Live Music/Entertainment: 8/10
• Hosts: 7/10
• Interior: 7/10
• Beer: 7/10
• Waiter (Ben): 0/10
• Food: We only tried their soup of the day, tasted like tomato sauce more than a soup. But given the rest, the extremely poor service and from what I saw coming to some tables it was greasy and thrown, on a child, looking plate. Many had leftovers on their plate as well. Beer though was flowing at almost every table. I did see the kitchen walking out and they are working little slowly but working, they even greeted us as we walked by which was nice.
For a better experience and not such a tourist trap, try the nearby food trucks for comparable views or the brewery on Water Street for MUCH better service. I’ll share more about our trip, including hotels, tours, and other dining experiences, in the next reviews and for those that do follow me on other media’s, I will post this and my other reviews there as well as usual.
翻译：2025年6月15日，在听到一些好评后，我兴奋地造访了位于纽芬兰省圣约翰的Quidi Vidi乡村啤酒厂。那里的景色，以及令人叹为观止的Quidi Vidi湖景，名副其实（地理位置8/10）。然而，糟糕的服务让我们的用餐体验黯然失色，最终我们空手而归。
我们在入口处遇到了一小队人，考虑到啤酒厂的受欢迎程度，这也可以理解。楼下的服务员风趣幽默，营造出一种热情友好的氛围（服务员评分7/10）。楼上也排了一条短短的队，但我们欣赏了一支精彩的现场乐队。歌手的歌声和乐队的感染力是一大亮点（娱乐性8/10）。副服务员Alex面带微笑，热情好客，为我们安排了一张完美的户外桌位，让我们可以尽情欣赏周围的美景。啤酒厂的内部装潢令人愉悦但并不出彩，类似于一家标准的酒吧餐厅（7/10），露台得了 9/10 分。我们知道他们下午 5 点有私人活动，所以预计会有些等待时间，尤其是考虑到之前的评论。我们的服务员 Ben 在下午 3:10 迎接了我们，并承诺会再来。15 分钟后他来了，我的儿子和丈夫询问啤酒推荐；Ben 建议两人都喝冰山啤酒，但他似乎很匆忙，打断了我儿子，转而向我丈夫推荐。他提醒我们厨房很忙，上菜需要 45 分钟，我们接受了。饮料大约 10 分钟后就上来了，还可以，冰山拉格啤酒不错，但不值得专程跑一趟（7/10 分，附带说明一下，啤酒是用冰山水酿造的）。当天的例汤当时才上来，与其说是汤，不如说更像是意面的番茄酱，还行，没什么可说的。然而，Ben 的服务就差远了。他一边把餐具扔掉，一边弯腰到我丈夫头附近的桌子上。本明显在打哈欠，这感觉很不专业，我想也许他累了，工作也很忙，虽然我永远不会这样做，也不认为我的员工可以接受这样做。之后，他就消失了。我们耐心地等待着，欣赏着风景和音乐，但到了下午 5 点——下单 1.5 小时后——食物还没有送来，而本直到那时也没有查看过我们一次。
我问一位打扫附近桌子的工作人员等这么长时间是否正常。他说不，然后去找本。他过来要求给我续杯饮料，然后当他回来时，我年迈的母亲问食物还要多久，并表示她很饿，本很快就辩解道。想象一下，这张桌子有四个人，我和妈妈坐在餐厅后方，面朝湖边，面对面坐着，我儿子和丈夫离餐厅门口更近。当我妈妈问起时，本正站在我儿子旁边，然后他朝我妈妈和儿子走来，语速飞快地说道：“我告诉过你们厨房有备用的，我告诉过你们45分钟，如果你们不满意，我们可以取消订单……”他的语气很咄咄逼人，尽管我平静地请求他放慢速度，喘口气，他还是继续说。我解释说1.5小时是承诺时间的两倍，但他却变本加厉，提高音量，反复说我们被“告知”了。这时，他明显变得更加咄咄逼人，我便不再听下去了。他的行为令人无法接受（服务员0分/10分，如果可以少打分，我一定会打）。
虽然我一开始想留下来，因为我们等了这么久，但我的丈夫和儿子对本的态度很不满，坚持要我们去一个服务周到的地方。离开时，我和Alex聊了聊，他很友善，真诚地道了歉，虽然这不是他的错，但他没有说其他什么，比如“也许我们可以帮您找另一个服务员……”
在我这么多年的外出就餐和旅行经历中，我从未在任何一家餐厅被这样对待过，尤其是当一位老太太说她饿了的时候。
建议：我不会再去Quidi Vidi Village Brewery了。那里的风景和现场音乐都很棒，但您也可以在附近的餐车上欣赏类似的景色，或者去Water Street上的另一家啤酒厂看看，我们发现那里的服务要好得多，即使等的时间很短。如果您一定要去，我强烈建议您不要让Ben担任您的服务员，并且不要介意潜在的延误。
游客须知：
• 提前查看啤酒厂的活动安排，避开高峰时段，尤其是在私人活动期间，因为高峰时段可能会导致延误。
• 选择非高峰时段，以便更有机会获得更快的服务。
评分：
• 位置：8/10
• 现场音乐/娱乐：8/10
• 服务员：7/10
• 室内装潢：7/10
• 啤酒：7/10
• 服务员（Ben）：0/10
• 食物：我们只尝了他们的每日例汤，味道更像是番茄酱而不是汤。不过，考虑到其他方面，服务极其糟糕，而且我看到一些桌子，食物油腻腻的，像是被扔在了小孩子的盘子里。很多人的盘子里还有剩菜。不过几乎每张桌子都有啤酒供应。我看到厨房里的人在走动，他们工作得有点慢，但还在继续，我们经过时他们甚至还跟我们打招呼，这很贴心。
为了获得更好的体验，避免被旅游陷阱所困扰，您可以尝试附近的美食餐车，那里的景色与这里相当，或者去水街的啤酒厂，那里的服务要好得多。我会在接下来的评论中分享更多关于我们行程的信息，包括酒店、行程和其他餐饮体验。对于那些在其他媒体上关注我的人，我会像往常一样在那里发布这篇评论和其他评论。
我们在入口处遇到了一小队人，考虑到啤酒厂的受欢迎程度，这也可以理解。楼下的服务员风趣幽默，营造出一种热情友好的氛围（服务员评分7/10）。楼上也排了一条短短的队，但我们欣赏了一支精彩的现场乐队。歌手的歌声和乐队的感染力是一大亮点（娱乐性8/10）。副服务员Alex面带微笑，热情好客，为我们安排了一张完美的户外桌位，让我们可以尽情欣赏周围的美景。啤酒厂的内部装潢令人愉悦但并不出彩，类似于一家标准的酒吧餐厅（7/10），露台得了 9/10 分。我们知道他们下午 5 点有私人活动，所以预计会有些等待时间，尤其是考虑到之前的评论。我们的服务员 Ben 在下午 3:10 迎接了我们，并承诺会再来。15 分钟后他来了，我的儿子和丈夫询问啤酒推荐；Ben 建议两人都喝冰山啤酒，但他似乎很匆忙，打断了我儿子，转而向我丈夫推荐。他提醒我们厨房很忙，上菜需要 45 分钟，我们接受了。饮料大约 10 分钟后就上来了，还可以，冰山拉格啤酒不错，但不值得专程跑一趟（7/10 分，附带说明一下，啤酒是用冰山水酿造的）。当天的例汤当时才上来，与其说是汤，不如说更像是意面的番茄酱，还行，没什么可说的。然而，Ben 的服务就差远了。他一边把餐具扔掉，一边弯腰到我丈夫头附近的桌子上。本明显在打哈欠，这感觉很不专业，我想也许他累了，工作也很忙，虽然我永远不会这样做，也不认为我的员工可以接受这样做。之后，他就消失了。我们耐心地等待着，欣赏着风景和音乐，但到了下午 5 点——下单 1.5 小时后——食物还没有送来，而本直到那时也没有查看过我们一次。
我问一位打扫附近桌子的工作人员等这么长时间是否正常。他说不，然后去找本。他过来要求给我续杯饮料，然后当他回来时，我年迈的母亲问食物还要多久，并表示她很饿，本很快就辩解道。想象一下，这张桌子有四个人，我和妈妈坐在餐厅后方，面朝湖边，面对面坐着，我儿子和丈夫离餐厅门口更近。当我妈妈问起时，本正站在我儿子旁边，然后他朝我妈妈和儿子走来，语速飞快地说道：“我告诉过你们厨房有备用的，我告诉过你们45分钟，如果你们不满意，我们可以取消订单……”他的语气很咄咄逼人，尽管我平静地请求他放慢速度，喘口气，他还是继续说。我解释说1.5小时是承诺时间的两倍，但他却变本加厉，提高音量，反复说我们被“告知”了。这时，他明显变得更加咄咄逼人，我便不再听下去了。他的行为令人无法接受（服务员0分/10分，如果可以少打分，我一定会打）。
虽然我一开始想留下来，因为我们等了这么久，但我的丈夫和儿子对本的态度很不满，坚持要我们去一个服务周到的地方。离开时，我和Alex聊了聊，他很友善，真诚地道了歉，虽然这不是他的错，但他没有说其他什么，比如“也许我们可以帮您找另一个服务员……”
在我这么多年的外出就餐和旅行经历中，我从未在任何一家餐厅被这样对待过，尤其是当一位老太太说她饿了的时候。
建议：我不会再去Quidi Vidi Village Brewery了。那里的风景和现场音乐都很棒，但您也可以在附近的餐车上欣赏类似的景色，或者去Water Street上的另一家啤酒厂看看，我们发现那里的服务要好得多，即使等的时间很短。如果您一定要去，我强烈建议您不要让Ben担任您的服务员，并且不要介意潜在的延误。
游客须知：
• 提前查看啤酒厂的活动安排，避开高峰时段，尤其是在私人活动期间，因为高峰时段可能会导致延误。
• 选择非高峰时段，以便更有机会获得更快的服务。
评分：
• 位置：8/10
• 现场音乐/娱乐：8/10
• 服务员：7/10
• 室内装潢：7/10
• 啤酒：7/10
• 服务员（Ben）：0/10
• 食物：我们只尝了他们的每日例汤，味道更像是番茄酱而不是汤。不过，考虑到其他方面，服务极其糟糕，而且我看到一些桌子，食物油腻腻的，像是被扔在了小孩子的盘子里。很多人的盘子里还有剩菜。不过几乎每张桌子都有啤酒供应。我看到厨房里的人在走动，他们工作得有点慢，但还在继续，我们经过时他们甚至还跟我们打招呼，这很贴心。
为了获得更好的体验，避免被旅游陷阱所困扰，您可以尝试附近的美食餐车，那里的景色与这里相当，或者去水街的啤酒厂，那里的服务要好得多。我会在接下来的评论中分享更多关于我们行程的信息，包括酒店、行程和其他餐饮体验。对于那些在其他媒体上关注我的人，我会像往常一样在那里发布这篇评论和其他评论。
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