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Greensboro Science Center的点评
点评：Today, I visited the Greensboro Science Center with my brother, who has Down syndrome, and my daughter. While we initially enjoyed our time at the center, I am compelled to express my disappointment with our interaction with Addy S., who was supervising the stingray area.
As we stood to the side with a white male and his two children, Addy gave directions and opened the rope for entry. Several individuals were allowed in, including the gentleman with the children, while my brother, daughter, and I were instructed to move to the back of the line. At that point, everyone else had already been let in, except for one woman who was also beside us.
When we followed behind her, Addy told us to get into a single-file line. As I was guiding my brother and attempting to create a line, Addy had the nerve to say under her breath, "Do you not know what single file means?" This comment, along with her overall attitude, reveals a troubling inability to engage with diverse groups of visitors. I believe that such behavior is unacceptable in an environment that serves individuals and families from all backgrounds, and Addy should not be in a position where customer interactions are vital.
As we stood to the side with a white male and his two children, Addy gave directions and opened the rope for entry. Several individuals were allowed in, including the gentleman with the children, while my brother, daughter, and I were instructed to move to the back of the line. At that point, everyone else had already been let in, except for one woman who was also beside us.
When we followed behind her, Addy told us to get into a single-file line. As I was guiding my brother and attempting to create a line, Addy had the nerve to say under her breath, "Do you not know what single file means?" This comment, along with her overall attitude, reveals a troubling inability to engage with diverse groups of visitors. I believe that such behavior is unacceptable in an environment that serves individuals and families from all backgrounds, and Addy should not be in a position where customer interactions are vital.
翻译：今天，我和患有唐氏综合症的弟弟以及女儿一起参观了格林斯博罗科学中心。虽然我们最初在中心度过了愉快的时光，但我不得不对与负责黄貂鱼区的 Addy S. 的互动表示失望。
当我们与一名白人男子和他的两个孩子一起站在一边时，Addy 给出了指示并打开了绳索让大家进入。包括带着孩子的那位先生在内的几个人被允许进入，而我、弟弟、女儿和我则被指示移到队伍的后面。此时，除了一位也在我们旁边的女士外，其他人都已经获准进入。
当我们跟在她后面时，Addy 告诉我们排成一列。当我引导弟弟并试图排成一列时，Addy 竟然厚颜无耻地低声说：“你们不知道单列是什么意思吗？”这句话以及她的整体态度都表明，她无法与不同群体的游客互动，这令人不安。我认为，在为来自各种背景的个人和家庭提供服务的环境中，这种行为是不可接受的，并且 Addy 不应该处于与客户互动至关重要的职位。
当我们与一名白人男子和他的两个孩子一起站在一边时，Addy 给出了指示并打开了绳索让大家进入。包括带着孩子的那位先生在内的几个人被允许进入，而我、弟弟、女儿和我则被指示移到队伍的后面。此时，除了一位也在我们旁边的女士外，其他人都已经获准进入。
当我们跟在她后面时，Addy 告诉我们排成一列。当我引导弟弟并试图排成一列时，Addy 竟然厚颜无耻地低声说：“你们不知道单列是什么意思吗？”这句话以及她的整体态度都表明，她无法与不同群体的游客互动，这令人不安。我认为，在为来自各种背景的个人和家庭提供服务的环境中，这种行为是不可接受的，并且 Addy 不应该处于与客户互动至关重要的职位。
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