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Angela B
Kindness is still in style in the WV mountains
Appalachian Glass的点评
点评：I Love You Guy and Gals,
You are so thoughtful and you have touch my heart.
We were visiting Weston for our Anniversary and decided to stop in and check the place out.
Chip told us all we needed to know about the history of their Glass Shop and the town of Weston.
We watched him and his daughter make several friendship balls, which was amazing
Then he said he was going to make something different for us to see. He blew the glass and placed it in a would. I was so excited because I knew he was making a pumpkin.
Once the pumpkin was finished, I ask it I could purchase that pumpkin. I was informed that the pumpkin needs to go through a 24hr cooling process before leaving the shop. We were leaving town after touring their shop but I gave them my information and they were going to mail it to me.
I received the box in the mail and was so excited to receive my gift. I opened the box to find the stem of the pumpkin broken off.
I contacted the Appalachian Glass company was told that would give me a refund. Problem was, this was our anniversary pumpkin and couldn't be replaced. The lady told me how to glue the stem back to the pumpkin. She also told me to contact them if I was unsatisfied and they would resolve the matter with full payment.
Today, I received a new pumpkin with a stem in the mail. I am so excited and thankful to these kind people.
I am so proud of my West Virginia roots and the people like Chip and his crew that still care about their customers.
Appalachian Glass company stop by for a visit.
You are so thoughtful and you have touch my heart.
We were visiting Weston for our Anniversary and decided to stop in and check the place out.
Chip told us all we needed to know about the history of their Glass Shop and the town of Weston.
We watched him and his daughter make several friendship balls, which was amazing
Then he said he was going to make something different for us to see. He blew the glass and placed it in a would. I was so excited because I knew he was making a pumpkin.
Once the pumpkin was finished, I ask it I could purchase that pumpkin. I was informed that the pumpkin needs to go through a 24hr cooling process before leaving the shop. We were leaving town after touring their shop but I gave them my information and they were going to mail it to me.
I received the box in the mail and was so excited to receive my gift. I opened the box to find the stem of the pumpkin broken off.
I contacted the Appalachian Glass company was told that would give me a refund. Problem was, this was our anniversary pumpkin and couldn't be replaced. The lady told me how to glue the stem back to the pumpkin. She also told me to contact them if I was unsatisfied and they would resolve the matter with full payment.
Today, I received a new pumpkin with a stem in the mail. I am so excited and thankful to these kind people.
I am so proud of my West Virginia roots and the people like Chip and his crew that still care about their customers.
Appalachian Glass company stop by for a visit.
翻译：亲爱的朋友们，
你们真是体贴入微，深深打动了我的心。
我们为了庆祝周年纪念而造访韦斯顿，顺道决定来参观一下这个地方。
奇普向我们详细介绍了这家玻璃作坊以及韦斯顿镇的历史。
我们看着他和他的女儿制作了好几个“友谊球”，实在太精彩了！
接着他说要为我们制作一件特别的作品。他吹制玻璃后，将其放入模具中。我兴奋极了，因为我知道他正在制作一个南瓜。南瓜完成后，我询问能否买下它。对方告诉我，这个南瓜在离开店铺前需要经过24小时的冷却处理。我们参观完店铺后便要离开小镇，但我还是把我的联系方式给了他们，他们答应会把南瓜寄给我。
后来我收到了邮寄来的包裹，心里乐开了花。打开盒子后，却发现南瓜的茎部已经断掉了。我联系了Appalachian Glass公司，对方承诺会给我退款。问题是，这个南瓜是我们结婚纪念日的象征物，实在无法替换。那位女士还告诉我如何把南瓜柄重新粘回去。她也说如果我不满意，可以联系他们，他们会全额退款来解决问题。
今天，我收到了一个带有柄的新南瓜。我真是既激动又感激这些善良的人们啊。我为自己西弗吉尼亚州的出身感到无比自豪，也为像奇普及其团队这样始终把顾客放在心上的人感到骄傲。
欢迎阿帕拉契亚玻璃公司的各位前来做客。
你们真是体贴入微，深深打动了我的心。
我们为了庆祝周年纪念而造访韦斯顿，顺道决定来参观一下这个地方。
奇普向我们详细介绍了这家玻璃作坊以及韦斯顿镇的历史。
我们看着他和他的女儿制作了好几个“友谊球”，实在太精彩了！
接着他说要为我们制作一件特别的作品。他吹制玻璃后，将其放入模具中。我兴奋极了，因为我知道他正在制作一个南瓜。南瓜完成后，我询问能否买下它。对方告诉我，这个南瓜在离开店铺前需要经过24小时的冷却处理。我们参观完店铺后便要离开小镇，但我还是把我的联系方式给了他们，他们答应会把南瓜寄给我。
后来我收到了邮寄来的包裹，心里乐开了花。打开盒子后，却发现南瓜的茎部已经断掉了。我联系了Appalachian Glass公司，对方承诺会给我退款。问题是，这个南瓜是我们结婚纪念日的象征物，实在无法替换。那位女士还告诉我如何把南瓜柄重新粘回去。她也说如果我不满意，可以联系他们，他们会全额退款来解决问题。
今天，我收到了一个带有柄的新南瓜。我真是既激动又感激这些善良的人们啊。我为自己西弗吉尼亚州的出身感到无比自豪，也为像奇普及其团队这样始终把顾客放在心上的人感到骄傲。
欢迎阿帕拉契亚玻璃公司的各位前来做客。
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