点评:My experience with this dive school was extremely disappointing, and I strongly advise against making any advance payments here. In October 2025, we booked several diving courses and paid a deposit of 10,000 THB. Shortly afterward, the contact person “David” informed us that the courses could not be conducted due to internal issues and possible licensing problems with Thai authorities — without providing any clear documentation or timeframe.
Although the service was never provided, the promised refund of 5,000 THB has still not been paid. Instead, we received changing explanations over several weeks. Particularly concerning:
• The refund was repeatedly claimed to be “initiated,” but never proven.
• David referred to an alleged processing bank in France and claimed he had “no influence” on the refund — yet never provided any evidence of such a transaction.
• No documentation was ever shared regarding the alleged licensing problems.
• Eventually, he stopped responding to emails altogether.
For potential customers, this means:
• The booked service was not delivered.
• The promised refund was never executed.
• Communication ceased entirely.
• No proof of any claimed refund or licensing issue was ever provided.
Based on this experience, I strongly recommend not entrusting this dive school with any advance payments. The handling of the situation was non-transparent, unreliable, and ultimately not trustworthy.
翻译:我对这家潜水学校的体验极其失望,强烈建议大家不要在这里预付任何费用。2025年10月,我们预订了几门潜水课程,并支付了10,000泰铢的定金。不久之后,联系人“David”告知我们,由于内部问题以及可能存在的泰国当局的执照问题,课程无法进行——但他没有提供任何明确的文件或时间表。
尽管课程从未提供,但承诺的5,000泰铢退款至今仍未到账。相反,在接下来的几周里,我们收到了前后矛盾的解释。尤其令人担忧的是:
• 他们反复声称退款已经“启动”,但从未提供任何证据。
• David提到一家所谓的法国银行作为处理机构,并声称他对退款“没有任何影响”——但他从未提供任何交易记录。
• 他们从未提供任何关于所谓执照问题的相关文件。
• 最终,他完全停止回复邮件。
对于潜在客户而言,这意味着:
• 预订的服务没有提供。
• 承诺的退款从未兑现。
• 沟通完全中断。
• 从未提供任何关于退款或执照问题的证据。
基于此次经历,我强烈建议不要向这家潜水学校预付任何款项。他们的处理方式不透明、不可靠,最终令人无法信任。