旅行
账户
Madouuk R
Bad practices
P&o Ferries - Day Trips的点评
点评：I booked the ferry for 3:30 AM on December 20, 2024, and passed through security without any issues. However, when I arrived at the checkpoint, they were slowing everyone down at the check-in office. I had a feeling something was off, but we were still on time. At check-in, the officer had a rude attitude and assigned us to line 125, which, as I later found out, was for the 6:15 AM departure.
The difference is huge, and they didn’t bother to inform us until we figured it out ourselves. A few of us were confused and tried heading toward another boat, but we were turned away. The service was terrible—dishonest, unprofessional, and completely unapologetic. There was zero communication, leaving us stranded until the 6:30 departure. Now I’m stuck here with nothing but a £3.99 something like that for a double espresso to console myself.
Never again on P&O. Absolutely rubbish!
The difference is huge, and they didn’t bother to inform us until we figured it out ourselves. A few of us were confused and tried heading toward another boat, but we were turned away. The service was terrible—dishonest, unprofessional, and completely unapologetic. There was zero communication, leaving us stranded until the 6:30 departure. Now I’m stuck here with nothing but a £3.99 something like that for a double espresso to console myself.
Never again on P&O. Absolutely rubbish!
翻译：我预订了 2024 年 12 月 20 日凌晨 3:30 的渡轮，顺利通过了安检。然而，当我到达检查站时，他们在值机处拖延了所有人的速度。我感觉有些不对劲，但我们还是准时到达了。在办理登机手续时，工作人员态度粗鲁，把我们安排在 125 号线，后来我才发现，这是 6:15 出发的。
差别很大，他们没有费心通知我们，直到我们自己弄明白。我们中的一些人感到困惑，试图前往另一艘船，但被拒之门外。服务太糟糕了——不诚实、不专业，而且完全没有道歉。没有任何沟通，让我们被困在 6:30 出发之前。现在我被困在这里，只能花 3.99 英镑买一杯双份浓缩咖啡来安慰自己。
再也不会坐 P&O 了。太垃圾了！
差别很大，他们没有费心通知我们，直到我们自己弄明白。我们中的一些人感到困惑，试图前往另一艘船，但被拒之门外。服务太糟糕了——不诚实、不专业，而且完全没有道歉。没有任何沟通，让我们被困在 6:30 出发之前。现在我被困在这里，只能花 3.99 英镑买一杯双份浓缩咖啡来安慰自己。
再也不会坐 P&O 了。太垃圾了！
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