旅行
账户
Nigel T
Outstanding customer service
Silverstone Circuit的点评
点评：ve just been to the British GT Media event without a ticket as it was free I did not think I needed one , my mistake.
I was directed by the gate attendant to go to the Customer Corner office who would sort me out, I went to the lady at the desk who was so helpful , she said she would get the tickets sent to my phone, so with that I went and sat in my car. A few minutes passed and nothing came through , a few more minutes and nothing, the lady obviously saw we was still have problem and took the time to come out of the office to my car and knock the window to see if everything was ok, no tickets coming through on the phone so we went back into the office where she ended up printing them off for me.
Outstanding customer service, a big thank you to the Lady at the desk around 8.30-9.00 on Friday 21st Thankyou again.
I was directed by the gate attendant to go to the Customer Corner office who would sort me out, I went to the lady at the desk who was so helpful , she said she would get the tickets sent to my phone, so with that I went and sat in my car. A few minutes passed and nothing came through , a few more minutes and nothing, the lady obviously saw we was still have problem and took the time to come out of the office to my car and knock the window to see if everything was ok, no tickets coming through on the phone so we went back into the office where she ended up printing them off for me.
Outstanding customer service, a big thank you to the Lady at the desk around 8.30-9.00 on Friday 21st Thankyou again.
翻译：我刚刚参加了英国 GT 媒体活动，因为是免费的，所以没有买票，我不认为我需要买票，这是我的错误。
登机口服务员指示我去客户角办公室，他们会帮我解决，我去了前台的一位女士那里，她非常乐于助人，她说她会把票发到我的手机上，所以我就去了车里。几分钟过去了，什么消息都没有，又过了几分钟，什么消息都没有，那位女士显然看到我们仍然有问题，于是她从办公室出来，来到我的车旁，敲了敲窗户，看看一切是否正常，手机上没有票，所以我们回到办公室，她最后把票打印出来给我。
出色的客户服务，非常感谢 21 日星期五 8.30-9.00 左右前台的那位女士，再次感谢您。
登机口服务员指示我去客户角办公室，他们会帮我解决，我去了前台的一位女士那里，她非常乐于助人，她说她会把票发到我的手机上，所以我就去了车里。几分钟过去了，什么消息都没有，又过了几分钟，什么消息都没有，那位女士显然看到我们仍然有问题，于是她从办公室出来，来到我的车旁，敲了敲窗户，看看一切是否正常，手机上没有票，所以我们回到办公室，她最后把票打印出来给我。
出色的客户服务，非常感谢 21 日星期五 8.30-9.00 左右前台的那位女士，再次感谢您。
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