点评:Horrible experience! Three of us went to do the full package for $275 each that include foot massage, massage, sugar scrub, facial and sauna yesterday the 11th of March, 2024. For starters this company is too cheap to pay for water from Crystal Springs; they reuse the bottle filling it with tap water. We know how Crystal Springs water tasted like because I have this in my office. Why? Crystals Springs is very cheap so this tells me these owners will compromise quality to save a penny.
Next was the foot massage. My person did not know anything about reflexology. Who knows what technique she used but even I could do a better job at giving someone a foot massage and I don't have training.
Then came the full-body massage. I wanted to switch person but did not wish to bring negative energy to this treat for my granddaughter's bday. This woman cannot possibly be licensed; she has no idea how to massage. All she did was rub, press, and pinch. She never used her fingertips, only her palm and arm. And even with that, she had no definitive strokes. There was no method to her massage AT ALL! I felt like a piece of dough that she was kneading with no method whatsoever.
Next was the sugar scrub. Instead of using the sugar to SCRUB my skin, all she did was spread the sugar all over my body. It was not a sugar scrub massage.
After this, all our stuff was put into a cloth basket, and we were taken to the showers. As soon as I stepped into the shower stall and turned on the water, a very bad odor reeked in the air. My granddaughter then showed me this black stuff all over the stall entry. When we took our clothes from the basket, our clothes smelled bad so we knew the basket was not cleaned after each customer.
When we went out to pay, I still gave everyone a nice tip but spoke with the owner. I shared with him my experience and all he said was that I should have requested another person.
This morning my granddaughter woke up with a knot in the back of her neck so I told her to go to urgent care to get it checked out. I just called the place requesting the licenses of each of our masseuses. I got hung up on but later got a call from the same person I thought was the owner. He said he was the manager and that he could not give me a refund yesterday because it was such a large amount. I told him that I was not looking for a refund. I want to look at their licenses. He insisted on giving me a refund. I kept telling him I didn't need a refund. I need to know if those who took care of us were trained in reflexology and massage. If they are they need to be retrained before doing any more appointments. He did say that if my granddaughter suffers any health issues their insurance will cover it.
翻译:可怕的经历! 2024 年 3 月 11 日,昨天,我们三个人去体验了全套套餐,每人 275 美元,包括足部按摩、按摩、糖磨砂、面部护理和桑拿。他们重复使用瓶子,里面装满了自来水。我们知道水晶泉水的味道,因为我的办公室里有这个。为什么? Crystals Springs 非常便宜,所以这告诉我这些业主会为了节省一分钱而牺牲质量。
接下来是足部按摩。我的人对反射疗法一无所知。谁知道她用了什么技术,但即使是我也可以在给别人做足部按摩方面做得更好,而且我没有接受过培训。
然后是全身按摩。我想换一个人,但不想给我孙女的生日带来负能量。这个女人不可能获得许可;她不知道如何按摩。她所做的只是摩擦、按压和捏捏。她从来不用指尖,只用手掌和手臂。即便如此,她仍然没有明确的中风。根本没有办法给她按摩!我感觉自己就像一块面团,她没有任何方法地揉捏着。
接下来是糖磨砂膏。她没有用糖擦洗我的皮肤,而是将糖撒在我的全身。这不是糖磨砂按摩。
之后,我们所有的东西都被放进布篮里,然后我们就被带到了淋浴间。我一走进淋浴间,打开水龙头,空气中就弥漫着一股难闻的气味。然后我的孙女给我看了摊位入口处的黑色东西。当我们从篮子里取出衣服时,我们的衣服闻起来很难闻,所以我们知道篮子在每位顾客之后都没有清洗。
当我们出去付钱时,我仍然给了每个人很好的小费,但与店主交谈。我与他分享了我的经历,他只说我应该要求另一个人。
今天早上,我的孙女醒来时脖子后面有一个结,所以我告诉她去紧急护理中心检查一下。我刚刚打电话给那个地方,要求我们每个按摩师都有执照。我挂断了电话,但后来接到了我认为是店主的同一个人的电话。他说他是经理,昨天他不能给我退款,因为金额太大了。我告诉他我不寻求退款。我想看看他们的许可证。他坚持要给我退款。我一直告诉他我不需要退款。我需要知道照顾我们的人是否接受过反射疗法和按摩培训。如果是的话,他们需要在进行更多预约之前接受再培训。他确实说过,如果我的孙女出现任何健康问题,他们的保险将承保。