点评:It could have been and we so wanted to give 5 stars.
Our family, including several members of the Hay clan, recently visited Delgatie Castle. While we were excited to explore our ancestral roots, our experience was unfortunately overshadowed by a less-than-welcoming reception.
Despite emailing a month in advance to inform the castle of our visit, we received no acknowledgment or indication of any special arrangements. Upon arrival, we were met with a rather curt response from a staff member, who informed us that a tour was not possible due to a private event.
While we understand unforeseen circumstances can arise, the lack of hospitality and apparent disinterest in our family's connection to the castle was disappointing. We felt rushed and surveilled during our brief visit, which detracted from our intended appreciation of the history and heritage associated with Delgatie.
Despite these negative interactions, we were able to enjoy the beautiful grounds and take in the numerous Hay emblems. It's a shame that such a significant historical site could be marred by a less-than-ideal visitor experience.
翻译:本来可以,我们非常想给 5 星。
我们一家人,包括 Hay 家族的几名成员,最近参观了 Delgatie 城堡。虽然我们很高兴能探索我们的祖先根源,但不幸的是,我们的体验被不太热情的接待所掩盖。
尽管提前一个月发送电子邮件通知城堡我们将参观,但我们没有收到任何确认或任何特殊安排的迹象。抵达后,我们收到了一名工作人员的相当简短的回复,他告诉我们由于私人活动,无法参观。
虽然我们理解可能会出现不可预见的情况,但缺乏热情好客和对我们家人与城堡的联系明显不感兴趣令人失望。在我们短暂的访问中,我们感到匆忙和被监视,这削弱了我们对与 Delgatie 相关的历史和遗产的欣赏。
尽管有这些负面互动,我们仍然能够享受美丽的场地并欣赏众多 Hay 标志。如此重要的历史遗迹却因不太理想的游客体验而遭到破坏,实在令人遗憾。