点评:Tower Grotto.
Attended with my family, 7 of us in total which cost us £118. 4 children.
To say we were disappointed is an understatement. We have family visiting from England and every year we attend somewhere in Wales to visit Santa with the children.
This year we chose Tower as the advertisement was so inviting. What an absolute let down don’t be fooled by the images they portray.
Firstly the gifts were absolutely awful. Our 8/9 year old children were given 1000 piece jigsaw of a shop (which I would give to a senior citizen) I’ve had better from charity shops. The children were very disappointed.
The hot chocolate was awful, it was stone cold, and there’s an additional charge for cream and marshmallows! the mince pies were tiny ( the smallest I’ve ever seen!) and the pens to decorate the slate baubles were all dried up and didn’t work.
When we made a complaint, the management shrugged it off as we will do better next time!! Having made over £130 from us for literally the worst grotto experience we’ve ever had.
An absolute rip off don’t waste your money.
翻译:Tower Grotto。
和家人一起去的,总共 7 个人,花费 118 英镑。4 个孩子。
说我们很失望也不过分。我们有家人从英格兰来探望我们,每年我们都会带着孩子们去威尔士的某个地方拜访圣诞老人。
今年我们选择了 Tower,因为广告很吸引人。这真是太令人失望了,不要被他们描绘的图像所欺骗。
首先,礼物太糟糕了。我们 8/9 岁的孩子收到了 1000 块商店拼图(我会把它送给老年人),我从慈善商店收到的礼物比这更好。孩子们非常失望。
热巧克力太糟糕了,冰冷无比,奶油和棉花糖还要额外收费!肉馅饼很小(我见过的最小的!),装饰石板球的笔都干了,不能用。
当我们提出投诉时,管理层耸耸肩,说我们下次会做得更好!!我们从这里赚了 130 多英镑,而这确实是我们经历过的最糟糕的石窟体验。
绝对是骗人的,不要浪费你的钱。