点评:Booked tickets over the phone as I noticed the give nhs discount, husband and wife both nhs workers but was told only can have discount for one adult as we both didn’t have our work ID’s with us on holiday and they don’t accept BlurLight card which we did have.
As we booked over the phone 3 days before we came was told could not book the zip line as sold out, we even spoke to staff at check in asking to see if we could still do zip line was told no sold out.
we had booked the zip coster which we loved as a family, great fun for all ages and staff there were lovely, other then was offered discount to buy tickets for zip line which was a little confusing for the kids as we had been telling them it’s sold out, so kids left assuming we were lying when we would have loved to had the experience of the zip lines, little disappointed as if I gave the little card that was given to me I would have been able to book with a discount don’t seem fair.
Another thing restaurant looks great from outside until you go in floors and tables dirty seats with food on them, lots of food stains on the floor. staff just standing around the till few of them moody when spoken to, could see the catering staff trying to get a fly/wasp out of the kitchen another. If staff are not busy clean the tables and chairs please. Family enjoyed the food I was put off my food, will say the restaurant was not busy as it was around 11:30am.
翻译:通过电话预订的门票,因为我注意到有 NHS 折扣,丈夫和妻子都是 NHS 工作人员,但被告知只能为一名成人提供折扣,因为我们俩在度假时都没有携带工作证件,而且他们不接受我们有的 BlurLight 卡。
由于我们在来之前 3 天通过电话预订,被告知无法预订滑索,因为门票已售罄,我们甚至在办理登机手续时与工作人员交谈,询问我们是否还能玩滑索,但他们说没有售罄。
我们预订了滑索,我们全家都很喜欢,老少皆宜,工作人员也很友好,除此之外,购买滑索门票有折扣,这对孩子们来说有点困惑,因为我们一直告诉他们门票已经售罄,所以孩子们离开时以为我们在撒谎,而我们很想体验一下滑索,有点失望,因为如果我把他们给我的小卡给了我,我就可以以折扣价预订,这似乎不公平。
还有一点,餐厅外观看起来很棒,但进去之后,地板和桌子都很脏,座位上还沾着食物,地板上也有很多食物污渍。工作人员只是站在收银台附近,有些人说话时情绪低落,我甚至能看到餐饮工作人员试图从厨房赶出一只苍蝇/黄蜂。如果工作人员不忙,请清洁桌椅。家人很喜欢我点的菜,但我却有点犹豫,因为当时大约是上午11:30,所以餐厅并不忙。