旅行
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Bad and disappointed experience
Mwanga safaris的点评
点评：Mbio Mbio has arranged a safari tour for me to Kenya, which was very bad, disappointed, and even a mess. This is the worst experience I had after visiting nearly 40 countries. David knows little about Kenya and simply relies on his partner and sub-contractor in Nairobi. He could not control his sub-contractor at all. I admit David was responsive and tried to help but that changed nothing.
I paid USD 1,400 for a 6-day mid range safari tour. However I was thrown into a budget tour (the cost of which is half of mine) for first three days. I stayed in a camp rather than a lodge I paid for. The food was not good. Their excuse was that the promised lodge was too far from the others in the group (who were in budget tour) so I needed to join the others for a matter of convenience. But this was not true since there was a similar 4-star lodge just nearby the camp I stayed and two of my group stayed in this lodge actually. Even the excuse was true or the nearby lodge was full, no one told me or asked my consent before departure and I was completely blind until my arrival of the unexpected camp. When this happened, they didn’t offer any refund or compensation at all until I mentioned it on the last day of my trip. This is wholly unacceptable. In short, they cheated me.
They offered a poor car for the tour too. That was so obvious when compared to others in the same camp. Slower, more bumpy, with broken parts. I generally have no particular issue with the car condition. But it was raining on the third day. I sat behind the driver. Rainwater leaked in since the window can not be closed properly and there are cracks on the windscreen. I and my bag got quite wet, let alone all the dust along the road.
Another problem is my connection to Mombasa on the final day. I was misled that I could be transferred directly from Amboseli to Mombasa but it turned out not (I have to go back Nairobi first). To reach Mombasa as early as possible, they offered an alternative plan which was another nightmare. I was suggested to skip morning safari and take a taxi to nearby city Emali by paying additional USD 90 (which was dropped or set off as compensation) and then to get on a bus which comes from Nairobi and heads to Mombasa. The bus arrived 2.5 hours late and took much longer than they told me. I wasted the whole day en route to Mombasa. No time saving and paid more. During the waiting time for bus, the taxi driver even wished to leave me alone on the highway!
Overall the experience with Mbio Mbio was very very very bad and wholly unacceptable. Be cautious.
I paid USD 1,400 for a 6-day mid range safari tour. However I was thrown into a budget tour (the cost of which is half of mine) for first three days. I stayed in a camp rather than a lodge I paid for. The food was not good. Their excuse was that the promised lodge was too far from the others in the group (who were in budget tour) so I needed to join the others for a matter of convenience. But this was not true since there was a similar 4-star lodge just nearby the camp I stayed and two of my group stayed in this lodge actually. Even the excuse was true or the nearby lodge was full, no one told me or asked my consent before departure and I was completely blind until my arrival of the unexpected camp. When this happened, they didn’t offer any refund or compensation at all until I mentioned it on the last day of my trip. This is wholly unacceptable. In short, they cheated me.
They offered a poor car for the tour too. That was so obvious when compared to others in the same camp. Slower, more bumpy, with broken parts. I generally have no particular issue with the car condition. But it was raining on the third day. I sat behind the driver. Rainwater leaked in since the window can not be closed properly and there are cracks on the windscreen. I and my bag got quite wet, let alone all the dust along the road.
Another problem is my connection to Mombasa on the final day. I was misled that I could be transferred directly from Amboseli to Mombasa but it turned out not (I have to go back Nairobi first). To reach Mombasa as early as possible, they offered an alternative plan which was another nightmare. I was suggested to skip morning safari and take a taxi to nearby city Emali by paying additional USD 90 (which was dropped or set off as compensation) and then to get on a bus which comes from Nairobi and heads to Mombasa. The bus arrived 2.5 hours late and took much longer than they told me. I wasted the whole day en route to Mombasa. No time saving and paid more. During the waiting time for bus, the taxi driver even wished to leave me alone on the highway!
Overall the experience with Mbio Mbio was very very very bad and wholly unacceptable. Be cautious.
翻译：Mbio Mbio为我安排了一次去肯尼亚的游猎之旅，这次旅行非常糟糕、失望，甚至一团糟。这是我访问了近40个国家之后最糟糕的经历。大卫对肯尼亚知之甚少，只是依赖他在内罗毕的合作伙伴和分包商。他根本无法控制他的分包商。我承认大卫反应敏捷并试图提供帮助，但这并没有改变什么。
我花了 1,400 美元参加了为期 6 天的中档游猎之旅。然而，前三天我被安排进行一次预算旅行（费用是我的一半）。我住在一个营地，而不是我付费的旅馆。食物不好。他们的借口是承诺的小屋距离团体中的其他人（参加廉价旅行）太远，所以为了方便起见，我需要加入其他人。但事实并非如此，因为我住的营地附近有一家类似的四星级旅馆，而我的两个团队实际上就住在这家旅馆。即使借口是真的，或者附近的小屋已经满了，出发前也没有人告诉我或征得我的同意，直到我到达意想不到的营地，我才完全盲目。当这种情况发生时，他们根本没有提供任何退款或赔偿，直到我在旅行的最后一天提到这件事。这是完全不可接受的。简而言之，他们欺骗了我。
他们还为这次旅行提供了一辆很差的车。与同一阵营的其他人相比，这一点非常明显。速度更慢，更颠簸，零件破损。我通常对汽车状况没有特别的问题。但第三天就下雨了。我坐在司机后面。由于车窗无法正常关闭且挡风玻璃有裂缝，导致雨水渗入。我和我的包都湿透了，更不用说路上的灰尘了。
另一个问题是我在最后一天与蒙巴萨的联系。我被误导了，我可以直接从安博塞利转移到蒙巴萨，但事实证明不是（我必须先返回内罗毕）。为了尽早到达蒙巴萨，他们提出了另一个计划，但这又是一场噩梦。有人建议我跳过早上的狩猎之旅，并额外支付 90 美元（已被丢弃或作为补偿）乘坐出租车前往附近的城市埃马里，然后乘坐从内罗毕前往蒙巴萨的巴士。公共汽车迟到了 2.5 小时，比他们告诉我的时间要长得多。我在去蒙巴萨的路上浪费了一整天的时间。没有节省时间并付出更多。在等车的时候，出租车司机竟然想把我一个人留在高速公路上！
总的来说，Mbio Mbio 的体验非常非常糟糕，完全无法接受。要小心。
我花了 1,400 美元参加了为期 6 天的中档游猎之旅。然而，前三天我被安排进行一次预算旅行（费用是我的一半）。我住在一个营地，而不是我付费的旅馆。食物不好。他们的借口是承诺的小屋距离团体中的其他人（参加廉价旅行）太远，所以为了方便起见，我需要加入其他人。但事实并非如此，因为我住的营地附近有一家类似的四星级旅馆，而我的两个团队实际上就住在这家旅馆。即使借口是真的，或者附近的小屋已经满了，出发前也没有人告诉我或征得我的同意，直到我到达意想不到的营地，我才完全盲目。当这种情况发生时，他们根本没有提供任何退款或赔偿，直到我在旅行的最后一天提到这件事。这是完全不可接受的。简而言之，他们欺骗了我。
他们还为这次旅行提供了一辆很差的车。与同一阵营的其他人相比，这一点非常明显。速度更慢，更颠簸，零件破损。我通常对汽车状况没有特别的问题。但第三天就下雨了。我坐在司机后面。由于车窗无法正常关闭且挡风玻璃有裂缝，导致雨水渗入。我和我的包都湿透了，更不用说路上的灰尘了。
另一个问题是我在最后一天与蒙巴萨的联系。我被误导了，我可以直接从安博塞利转移到蒙巴萨，但事实证明不是（我必须先返回内罗毕）。为了尽早到达蒙巴萨，他们提出了另一个计划，但这又是一场噩梦。有人建议我跳过早上的狩猎之旅，并额外支付 90 美元（已被丢弃或作为补偿）乘坐出租车前往附近的城市埃马里，然后乘坐从内罗毕前往蒙巴萨的巴士。公共汽车迟到了 2.5 小时，比他们告诉我的时间要长得多。我在去蒙巴萨的路上浪费了一整天的时间。没有节省时间并付出更多。在等车的时候，出租车司机竟然想把我一个人留在高速公路上！
总的来说，Mbio Mbio 的体验非常非常糟糕，完全无法接受。要小心。
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