点评:We have been to the Fontainebleau Lapis Spa twice before and it was great. We haven’t been back in a few yrs and decided to splurge a little.
What a disappointment!
We booked two massages, both of our therapists were late and did not extend the massage time. My massage was all face down for the entire 45 mins (supposed to be 50). When the therapist turned me over, she said you have 2 mins left what would you like. My entire body face up did not get any massage.
Spa rooms are very basic, nothing plush or luxury feel about them.
The robes and towels in the lockers were small, dingy & rough. The worse part was, half of the facilities were out of order. Only the jacuzzi, steam room & mineral pool were usable.
The entire hotel has gone downhill.
The only thing keeping this place up are the employees. Because management has clearly given up.
The front desk girl that checked us in and our spa attendant were phenomenal.
We will never be back.
翻译:我们之前去过枫丹白露青金石水疗中心两次,感觉很棒。几年没去了,这次决定稍微挥霍一下。
真是失望!
我们预订了两次按摩,两位按摩师都迟到了,而且没有延长按摩时间。我的按摩是面朝下,持续了整整45分钟(本来应该是50分钟)。按摩师给我翻身的时候,说还有2分钟,你想点什么。我的全身面朝上,没有按摩。
水疗室非常简陋,毫无豪华感。
储物柜里的浴袍和毛巾又小又脏又粗糙。更糟糕的是,一半的设施都坏了。只有按摩浴缸、蒸汽浴室和矿泉池可以使用。
整个酒店都在走下坡路。
唯一支撑这家酒店生存的就是员工。因为管理层显然已经放弃了。
为我们办理入住的前台女孩和我们的水疗中心服务员都非常棒。
我们永远不会再来了。