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rheapaller
Rooms paid (each room 5000php/night) was overpriced for the experience. Friendly,attentive staff but housekeeping is very poor.
Don Arc White Beach Resort的点评
点评：We paid 5000php per room and as there were 6 adults and 2 kids (a 10 and a 2 year old), we had to avail 2 rooms.
We only stayed for 1 night.
The staff were friendly and professional. They were also helpful and attentive.
The facilities- pool and beach were lovely and with attentive lifeguards on duty.
Complimentary breakfast was as expected- they had 3 breakfast options: we ordered longsilog (long ganiha, sinigang at itlog) and the one with bangus (milk fish)- be mindful when ordering the fish as it was no boneless.
The rooms were clearly still looking new and good aesthetics however downside and where I do not think it was worth 5k php/ night are due to the following:
- the WiFi is non existent to the second room. Maintenance man tried his best to fix it to no avail (hotel description should add this in the event that there are guests who rely on good network connection)
- none of the 2 rooms' TVs we booked had a working channel. It was a smart TV but you could not get any channels on. The saving grace was the pre- downloaded movies in it.
- The room itself is clean but the en-suites were entirely different story. This is basically a housekeeping issue but also I wonder if the manager is doing his/her checks? It was a good thing we brought a gallon of distilled water with us meant for drinking but had to also utilise for brushing our teeth's as the sink including taps were left to be desired. It was filthy-- no one thought to brush and clean the timescales and superficial dirts surrounding the sinks and the taps.
Room 2 (ground floor) bathroom also had unpleasant smell or odour from check in throughout our stay. It smelled like from the tank underneath? It was not nice at all.
We only stayed for 1 night.
The staff were friendly and professional. They were also helpful and attentive.
The facilities- pool and beach were lovely and with attentive lifeguards on duty.
Complimentary breakfast was as expected- they had 3 breakfast options: we ordered longsilog (long ganiha, sinigang at itlog) and the one with bangus (milk fish)- be mindful when ordering the fish as it was no boneless.
The rooms were clearly still looking new and good aesthetics however downside and where I do not think it was worth 5k php/ night are due to the following:
- the WiFi is non existent to the second room. Maintenance man tried his best to fix it to no avail (hotel description should add this in the event that there are guests who rely on good network connection)
- none of the 2 rooms' TVs we booked had a working channel. It was a smart TV but you could not get any channels on. The saving grace was the pre- downloaded movies in it.
- The room itself is clean but the en-suites were entirely different story. This is basically a housekeeping issue but also I wonder if the manager is doing his/her checks? It was a good thing we brought a gallon of distilled water with us meant for drinking but had to also utilise for brushing our teeth's as the sink including taps were left to be desired. It was filthy-- no one thought to brush and clean the timescales and superficial dirts surrounding the sinks and the taps.
Room 2 (ground floor) bathroom also had unpleasant smell or odour from check in throughout our stay. It smelled like from the tank underneath? It was not nice at all.
翻译：我们支付了每间房 5000 菲律宾比索，因为有 6 名成人和 2 名儿童（一个 10 岁，一个 2 岁），所以我们只能订 2 间房。
我们只住了一晚。
工作人员友好而专业。他们也很乐于助人，服务周到。
设施——游泳池和海滩都很漂亮，还有细心的救生员值班。
免费早餐正如预期的那样——他们有 3 种早餐选择：我们点了 longsilog（long ganiha，itlog 的 sinigang）和 bangus（牛奶鱼）——点鱼时要小心，因为它不是无骨的。
房间显然看起来仍然很新，美观，但缺点以及我认为不值得每晚 5000 菲律宾比索的地方如下：
- 第二间房没有 WiFi。维修人员竭尽全力修复，但无济于事（酒店描述应该添加这一点，以防有客人依赖良好的网络连接）
- 我们预订的 2 间客房的电视都没有可用的频道。这是一台智能电视，但你无法打开任何频道。幸好里面有预先下载的电影。
- 房间本身很干净，但套房完全是另一回事。这基本上是一个客房服务问题，但我也想知道经理是否在检查？幸好我们带了一加仑蒸馏水，本来是用来喝的，但也不得不用它来刷牙，因为水槽和水龙头都不尽如人意。它很脏——没有人想到要刷洗和清洁水槽和水龙头周围的时间刻度和表面污垢。
2 号房间（一楼）的浴室在我们入住期间也有难闻的气味。闻起来像是从下面的水箱里出来的？一点也不好。
我们只住了一晚。
工作人员友好而专业。他们也很乐于助人，服务周到。
设施——游泳池和海滩都很漂亮，还有细心的救生员值班。
免费早餐正如预期的那样——他们有 3 种早餐选择：我们点了 longsilog（long ganiha，itlog 的 sinigang）和 bangus（牛奶鱼）——点鱼时要小心，因为它不是无骨的。
房间显然看起来仍然很新，美观，但缺点以及我认为不值得每晚 5000 菲律宾比索的地方如下：
- 第二间房没有 WiFi。维修人员竭尽全力修复，但无济于事（酒店描述应该添加这一点，以防有客人依赖良好的网络连接）
- 我们预订的 2 间客房的电视都没有可用的频道。这是一台智能电视，但你无法打开任何频道。幸好里面有预先下载的电影。
- 房间本身很干净，但套房完全是另一回事。这基本上是一个客房服务问题，但我也想知道经理是否在检查？幸好我们带了一加仑蒸馏水，本来是用来喝的，但也不得不用它来刷牙，因为水槽和水龙头都不尽如人意。它很脏——没有人想到要刷洗和清洁水槽和水龙头周围的时间刻度和表面污垢。
2 号房间（一楼）的浴室在我们入住期间也有难闻的气味。闻起来像是从下面的水箱里出来的？一点也不好。
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