点评:We booked the penguin feeding experience using a Virgin Experience Days voucher. Booking was simple and completed over the phone. We arrived and the front desk staff were friendly and were expecting us, gave us the information we needed for our experience and allowed us to enter. All of the staff we encountered were friendly. The cafe and the food were lovely.
They are having a lot of work done in the park at the moment and it’s left some of the other areas feeling a little run down and neglected, would be interesting to see how this is dealt with once the current works are completed.
We switched from another venue to Birdworld for the Penguin Feeding Experience based on videos we had seen on TikTok posted by accounts such as maxandharveyofficial and lucyedwards which showed a lot of penguin interaction, with the penguins coming right up to them and them hand feeding the penguins. The reality for non-influencers is very different. You pay a significant amount of money to stand on a platform and drop fish into the water for the penguins to get. That’s it. No penguins at your feet, no hand-feeding, no going into their habitat. It feels very much like false advertising to have pushed this experience on TikTok in order for others to buy, then offer a vastly different and nowhere near as interesting encounter. If it was shown as such, I wouldn’t have been as miffed by the whole experience but when the expectation is so different to the reality I can’t help but feel hard done by. I really feel that this is something that Birdworld should address. We drove for almost 3 hours each way for this experience and really do feel let down.
翻译:我们使用 Virgin Experience Days 代金券预订了企鹅喂食体验。预订很简单,通过电话即可完成。我们到达时,前台工作人员很友好,他们正在等我们,向我们提供了体验所需的信息,并允许我们进入。我们遇到的所有工作人员都很友好。咖啡馆和食物都很棒。
他们目前正在公园里进行大量工作,这让其他一些区域感觉有些破旧和被忽视,看看当前工作完成后如何处理这个问题会很有趣。
我们从另一个场地转到 Birdworld 进行企鹅喂食体验,因为我们在 TikTok 上看到了 maxandharveyofficial 和 lucyedwards 等账户发布的视频,这些视频展示了很多企鹅互动,企鹅会直接走到他们面前,然后他们亲手喂食企鹅。对于非影响力人士来说,现实情况截然不同。你花一大笔钱站在平台上,把鱼扔进水里让企鹅吃。就这样了。脚下没有企鹅,不能喂食,也不能进入它们的栖息地。在 TikTok 上推广这种体验,让其他人购买,然后提供完全不同且毫无趣味的体验,这感觉很像虚假广告。如果是这样展示的,我不会对整个体验感到如此恼火,但当期望与现实如此不同时,我不禁感到很难过。我真的觉得这是 Birdworld 应该解决的问题。我们为了这次体验来回开了将近 3 个小时的车,真的感到很失望。