旅行
账户
johan b
Review of Planet Ice IceRink, Gillingham
Planet Ice Gillingham的点评
点评：I recently visited Planet Ice IceRink in Gillingham and was extremely disappointed with the experience, especially regarding the lack of clarity and enforcement of disabled parking.
When I arrived at the IceRink, I searched for a disabled bay as I have a disability, but none were available. I ended up parking in a non-disabled bay. While I was parking, my wife went inside to ask at reception if they had designated disability parking. The lady at the reception desk informed her that the disabled bays were located in front of the centre. However, my wife noted that these bays were not clearly marked. The receptionist pointed them out from the desk, but they were already occupied by vehicles not displaying blue badges. This created a frustrating start to our visit.
Meanwhile, my brother, who accompanied us, was at the pay-and-park machine. I eventually went inside to clarify if blue badge holders had to pay. The receptionist assured me that parking was free for blue badge holders in designated bays. I explained that the bays she mentioned were occupied by vehicles without blue badges. She responded that it was fine, and I wouldn’t need to pay if I parked elsewhere as long as I displayed my blue badge, which I did.
After this confusing and disappointing exchange, I chose to sit in the café while my wife, child, brother, and his family enjoyed skating. Unfortunately, the situation escalated when I later received a parking fine. This completely spoiled the evening and left me with a negative impression of Planet Ice. The fine was particularly upsetting given that the staff had assured me I wouldn’t have to pay under these circumstances.
The lack of clear signage for disabled parking, poor enforcement of blue badge regulations, and the conflicting information from staff have left me deeply dissatisfied. I will not be returning to Planet Ice IceRink in Gillingham and cannot recommend it to others, particularly those with disabilities. A venue should prioritise accessibility and ensure its policies are enforced to provide an inclusive and welcoming experience. Sadly, this was not the case here.
When I arrived at the IceRink, I searched for a disabled bay as I have a disability, but none were available. I ended up parking in a non-disabled bay. While I was parking, my wife went inside to ask at reception if they had designated disability parking. The lady at the reception desk informed her that the disabled bays were located in front of the centre. However, my wife noted that these bays were not clearly marked. The receptionist pointed them out from the desk, but they were already occupied by vehicles not displaying blue badges. This created a frustrating start to our visit.
Meanwhile, my brother, who accompanied us, was at the pay-and-park machine. I eventually went inside to clarify if blue badge holders had to pay. The receptionist assured me that parking was free for blue badge holders in designated bays. I explained that the bays she mentioned were occupied by vehicles without blue badges. She responded that it was fine, and I wouldn’t need to pay if I parked elsewhere as long as I displayed my blue badge, which I did.
After this confusing and disappointing exchange, I chose to sit in the café while my wife, child, brother, and his family enjoyed skating. Unfortunately, the situation escalated when I later received a parking fine. This completely spoiled the evening and left me with a negative impression of Planet Ice. The fine was particularly upsetting given that the staff had assured me I wouldn’t have to pay under these circumstances.
The lack of clear signage for disabled parking, poor enforcement of blue badge regulations, and the conflicting information from staff have left me deeply dissatisfied. I will not be returning to Planet Ice IceRink in Gillingham and cannot recommend it to others, particularly those with disabilities. A venue should prioritise accessibility and ensure its policies are enforced to provide an inclusive and welcoming experience. Sadly, this was not the case here.
翻译：我最近参观了位于吉灵汉的 Planet Ice 溜冰场，对这次体验非常失望，尤其是残疾人停车位缺乏明确性和执行力。
当我到达溜冰场时，我寻找残疾人专用停车位，因为我有残疾，但没有。我最终把车停在了非残疾人专用停车位。停车时，我妻子走进去询问接待处是否有指定的残疾人停车位。接待处的女士告诉她，残疾人专用停车位位于中心前面。然而，我妻子注意到这些停车位没有明确标记。接待员在前台指出了它们，但它们已经被没有显示蓝色徽章的车辆占用。这让我们的访问一开始就令人沮丧。
与此同时，陪同我们的兄弟正在付费停车机旁。我最终走进去澄清蓝色徽章持有者是否需要付费。接待员向我保证，指定停车位的蓝色徽章持有者可以免费停车。我解释说，她提到的停车位被没有蓝色徽章的车辆占用了。她回答说没问题，只要我出示我的蓝色徽章，如果我把车停在其他地方就不需要付钱，我也确实出示了。
经过这次令人困惑和失望的交流后，我选择坐在咖啡馆里，而我的妻子、孩子、兄弟和他的家人则在享受滑冰的乐趣。不幸的是，当我后来收到停车罚单时，情况进一步恶化。这彻底毁了这个夜晚，让我对 Planet Ice 留下了负面印象。考虑到工作人员向我保证在这种情况下我不需要付钱，这次罚款尤其令人沮丧。
缺乏明确的残疾人停车位标志、蓝色徽章规定执行不力以及工作人员提供的信息相互矛盾，让我深感不满。我不会再回到吉林汉姆的 Planet Ice 溜冰场，也不会推荐给其他人，尤其是残疾人。场地应该优先考虑无障碍设施，并确保其政策得到执行，以提供包容和欢迎的体验。遗憾的是，这里的情况并非如此。
当我到达溜冰场时，我寻找残疾人专用停车位，因为我有残疾，但没有。我最终把车停在了非残疾人专用停车位。停车时，我妻子走进去询问接待处是否有指定的残疾人停车位。接待处的女士告诉她，残疾人专用停车位位于中心前面。然而，我妻子注意到这些停车位没有明确标记。接待员在前台指出了它们，但它们已经被没有显示蓝色徽章的车辆占用。这让我们的访问一开始就令人沮丧。
与此同时，陪同我们的兄弟正在付费停车机旁。我最终走进去澄清蓝色徽章持有者是否需要付费。接待员向我保证，指定停车位的蓝色徽章持有者可以免费停车。我解释说，她提到的停车位被没有蓝色徽章的车辆占用了。她回答说没问题，只要我出示我的蓝色徽章，如果我把车停在其他地方就不需要付钱，我也确实出示了。
经过这次令人困惑和失望的交流后，我选择坐在咖啡馆里，而我的妻子、孩子、兄弟和他的家人则在享受滑冰的乐趣。不幸的是，当我后来收到停车罚单时，情况进一步恶化。这彻底毁了这个夜晚，让我对 Planet Ice 留下了负面印象。考虑到工作人员向我保证在这种情况下我不需要付钱，这次罚款尤其令人沮丧。
缺乏明确的残疾人停车位标志、蓝色徽章规定执行不力以及工作人员提供的信息相互矛盾，让我深感不满。我不会再回到吉林汉姆的 Planet Ice 溜冰场，也不会推荐给其他人，尤其是残疾人。场地应该优先考虑无障碍设施，并确保其政策得到执行，以提供包容和欢迎的体验。遗憾的是，这里的情况并非如此。
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