点评:I really wanted to love my experience at the Spa Montage. I booked a few months ago based on the reviews here. We are staying in beautiful Kapalua and I always get a massage whenever it’s either my birthday or any of our kids’ birthdays. The only hard choice to make was the Ritz or Montage. Since I’ve already experienced the spa at the Ritz before (awesome) I selected the Montage. I didn’t receive either an email or text reminder of my appointment, but I wasn’t worried.
Bottom line is that I overpaid for the ambience here. Mind you the spa entrance is designed to be breathtaking, it is. The women’s locker room is very big, robes are nicer than other spas except for the Fairmont Sonoma. Slippers make a lot of noise when wet, but I could have also worn my own flip flops.
My spa attendant who gave me a tour, Chirobi, sorry if I misspelled her name, was very polite. We chitchatted a bit about her beautiful country of Japan. The only thing that she forgot to mention was that there is an upstairs room with bananas, mandarins, and granola along with tea. I kept wondering why this was the only spa that didn’t offer snacks and they have no signs to tell you to go upstairs for that. The people using the spa weren’t the friendliest and don’t say good morning. But, I wasn’t there to make friends.
I am giving this place 2 out of 5 stars for the nice bath towels and because my therapist told me at the end of my service that I could go upstairs for hot tea. So that is where I discovered the bananas and such.
I booked a 60 minute hot stone massage with the possibility of extending to 90 minutes. She told me she had nobody after me so the thought was intriguing. I also selected the outdoor hale because of what it says on their spa menu:
“Our Makai (sea) spa experience honors the island lifestyle…”
Now in my mind I saw the word “sea” and I imagined that my hale would at least be overlooking the beautiful Maui ocean. Not the case. The tiny house is outside and she opened the back door so I could possibly hear the trickle of the little stream. I put that all out of mind and decided to enjoy the massage.
When asked by the therapist what she should focus on, I requested a medium pressure Swedish style massage and I kept waiting for it. I think I got her basic routine which was a very soft pressure with long strokes. My target areas were barely addressed and I made a mistake with the upgraded hot stones. When she used the stones they were not smooth and they were rough and scratchy. I was actually relieved when she didn’t use them that much. Now I realize it was my fault for not noticing that they were salt stones vs smooth stones. I just saw the word stones and I clicked yes. As you may have inferred, I did not request the 90 minute upgrade and I think she was not interested either because she never mentioned it again.
I usually love to hangout and use the hot tub afterwards, but decided it was time to go after some hot tea and a banana. At checkout I didn’t question why the gratuity was already set in stone and I probably should have. I am hoping it gets divided amongst the spa attendants because they do keep the place spotless. Perhaps my therapist was tired that day and needs a massage of her own. If so, I highly recommend Tim.
The reason I’m writing this review today is because I just had the BEST massage ever at a humble local place. My husband told me he felt sad for me regarding my spa experience and he was about to book me a massage at the Ritz this morning when I told him to stop. I told him I did not want him overpaying for my ambience even though I’ve had a great body scrub there in the past. He agreed and booked me somewhere close by and that made all the difference. My knee pain is healed and the attention to my request of medium Swedish was honored for a blissful 90 minutes. This place is not fancy whatsoever, but it was the quality of the massage that will make me a lifelong customer and will be telling all my friends to go there too.
As I was leaving I mentioned my poor experience the other day and he told me something funny. He told me that he used to work for the Montage. He agreed with me regarding the pretty ambience. I told him how I thought I’d be outside close to the ocean and he proceeded to sketch a little map of the Kapalua area for me. He showed me exactly the place that was dedicated for outdoor massages there. It kind of reminded me of how Merriman’s has an outdoor bar right out at the water’s edge. He told me how clients would love their massage out there so much, especially at sunset and under the stars. He said he left because they took that option away and when he kept asking when it would come back for clients they told him “Never.”
Anyhow, I did not tell him the name of my therapist nor will I mention it here either. I did tell him it was their loss that he no longer worked there and if he did and had been my therapist at the Montage this review would have been only two words: Mahalo Mahalo
翻译:我真的很想享受在蒙太奇水疗中心的经历。我几个月前根据这里的评论预订了。我们住在美丽的卡帕鲁亚,每当我的生日或我们孩子的生日时,我总是会得到按摩。唯一难以做出的选择是丽兹酒店还是蒙太奇酒店。因为我之前已经体验过丽兹酒店的水疗中心(太棒了),所以我选择了蒙太奇。我没有收到预约的电子邮件或短信提醒,但我并不担心。
最重要的是,我为这里的氛围付出了过高的代价。请注意,水疗中心入口的设计令人惊叹,确实如此。女更衣室很大,浴袍比索诺玛费尔蒙酒店以外的其他水疗中心都要好。拖鞋湿了会发出很大的噪音,但我也可以穿自己的人字拖。
带我参观的水疗中心服务员 Chirobi 非常有礼貌,如果我拼错了她的名字,我很抱歉。我们聊了聊她美丽的国家日本。她唯一忘记提及的是楼上的房间里有香蕉、柑橘、格兰诺拉麦片和茶。我一直想知道为什么这是唯一一个不提供小吃的水疗中心,而且他们也没有任何标志告诉你上楼去吃。使用水疗中心的人不是最友好的,也不会说早上好。但是,我不是来交朋友的。
我给这个地方 2 星(满分 5 星)的漂亮浴巾,因为我的治疗师在服务结束时告诉我,我可以上楼喝热茶。这就是我发现香蕉之类的地方。
我预订了 60 分钟的热石按摩,可以延长至 90 分钟。她告诉我她没有人追捕我,所以这个想法很有趣。我还选择了户外 hale,因为他们的水疗菜单上写着:
“我们的 Makai(海洋)水疗体验向岛屿生活方式致敬……”
现在,我在脑海中看到了“海”这个词,我想象我的灵魂至少可以俯瞰美丽的毛伊岛海洋。事实并非如此。小房子在外面,她打开后门,这样我就可以听到小溪的潺潺声。我把这一切抛在脑后,决定享受按摩。
当治疗师问她应该关注什么时,我要求进行中压瑞典式按摩,然后我一直在等待。我想我已经掌握了她的基本动作,即非常轻柔的压力和长距离的划动。我的目标区域几乎没有得到解决,而且我在升级热石方面犯了一个错误。当她使用这些石头时,它们并不光滑,而且粗糙且有划痕。当她不再经常使用它们时,我真的松了一口气。现在我意识到这是我的错,没有注意到它们是盐石和光滑的石头。我刚刚看到石头这个词,我点击了“是”。正如您可能已经推断出的那样,我没有要求 90 分钟升级,我认为她也不感兴趣,因为她再也没有提到过。
我通常喜欢出去玩然后使用热水浴缸,但决定是时候喝点热茶和一根香蕉了。结帐时,我并没有质疑为什么小费已经确定,我可能应该这样做。我希望它能被水疗服务员分配,因为他们确实保持这个地方一尘不染。也许我的治疗师那天很累,需要自己按摩。如果是这样,我强烈推荐蒂姆。
我今天写这篇评论的原因是因为我刚刚在当地一个不起眼的地方享受了有史以来最好的按摩。我的丈夫告诉我,他对我的水疗经历感到难过,今天早上他正准备给我在丽兹酒店预订一次按摩,但我告诉他停下来。我告诉他我不想让他为我的氛围付出过高的代价,尽管我过去在那里做过很棒的身体磨砂膏。他同意了,并为我预订了附近的某个地方,这让一切变得不同。我的膝盖疼痛痊愈了,我的中等瑞典语请求得到了关注,我很荣幸度过了幸福的 90 分钟。这个地方一点也不花哨,但按摩的质量将使我成为终身顾客,并且会告诉我所有的朋友也去那里。
当我离开时,我提到了前几天我的糟糕经历,他告诉了我一些有趣的事情。他告诉我他曾经为蒙太奇工作。他同意我关于优美氛围的看法。我告诉他我想我会在外面靠近大海的地方,他开始为我画一张卡帕鲁亚地区的小地图。他向我展示了那里专门进行户外按摩的地方。这让我想起梅里曼在水边有一个户外酒吧。他告诉我,客户会非常喜欢那里的按摩,尤其是在日落和星空下。他说他离开是因为他们取消了这个选择,当他不断询问客户什么时候会回来时,他们告诉他“永远不会”。
无论如何,我没有告诉他我的治疗师的名字,我也不会在这里提及。我确实告诉过他,他不再在那里工作是他们的损失,如果他在那里工作并且是我在蒙太奇的治疗师,这篇评论只会是两个词:谢谢谢谢