点评:We just completed a 4-day canoe adventure through Black Canyon and I can't recommend this outfitter highly enough. I've used various outdoor companies over the years, and these guys really have their act together. The booking process was refreshingly easy - they responded quickly to every question and were genuinely helpful rather than just trying to make a sale.
The real MVP of our trip was Blaire, who handled all the logistics. This guy knows Black Canyon like the back of his hand. When we were concerned about some weather moving in, he didn't just brush off our worries. Instead, he took the time to explain how the conditions would affect different sections of the canyon and suggested some alternative routes that would work better with the weather. His recommendations were absolutely perfect - we felt safe the entire time while still getting that adventure fix.
They also bent over backwards to work with our schedule. We had limited dates we could go, and rather than the typical "take it or leave it" attitude, they presented several different trip options that could work with our timeline. Everything from the quality of the canoes to the condition of the dry bags was top-notch. This is how all outdoor adventure companies should operate. Already planning our next trip with them!
翻译:我们刚刚完成了为期四天的黑峡谷独木舟探险之旅,我强烈推荐这家户外用品公司。这些年来,我用过很多户外用品公司,这些公司的人真的非常专业。预订流程非常简单——他们快速回复了每一个问题,而且真诚地提供帮助,而不是一味地推销。
我们这次旅行最棒的莫过于Blaire,他负责了所有的后勤工作。他对黑峡谷了如指掌。当我们担心天气变化时,他并没有置之不理。相反,他花时间解释了天气状况会对峡谷的不同区域造成怎样的影响,并建议了一些更适合天气的替代路线。他的建议非常完美——我们全程都感到安全,同时还能享受到探险的乐趣。
他们还不遗余力地配合我们的行程安排。我们的出行日期有限,他们没有像往常那样“要么接受,要么放弃”,而是提供了几种不同的行程选择,以配合我们的时间安排。从独木舟的质量到防水袋的状况,一切都是一流的。所有户外探险公司都应该这样运作。我们已经在计划下次和他们一起旅行了!