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MSV Donnington disaster
Donington Park的点评
点评：Since MSV took over, the place has valued money over motorsports massively and it shows. We attended JDM JAM and holy hell where do I begin.
Car clubs were moved places, blue gate was told to arrive at 7:30 or 8:00, red gate was told to arrive at 8:00 or 7:30, they didn't say where in the window to put the entry pass, they ILLEGALLY required a carer to put in extra work to buy a ticket and contact head office in order to get a refund (which we did by the way but failed to get a response) which is undue hardship on a disabled patron, which is a crime. On the gate we were separated from our club so we could sort it at the ticket office. Once we returned with a place holder ticket the gate lady didn't even bother to scan it and waved us through, which she could have done to begin with but just decided to waste both our time following an illegal "company policy." Half a cup of coffee was £4. HALF A DAMN CUP!? WHERE WAS THE REST!?
there was zero indication on the website on where to pick up the day's program and when we did find it, the program itself was vague, confusing and wrong. There was a single onsite food facility which was overpriced and only served an extremely limited "menu" zero food and drink stands, zero clear signage both outside and inside the venue. It's pathetic. Do better. It completely ruined the day.
So to sum up, they committed a crime against a disabled person, Scammed us for amenities, and failed in every aspect of communication from signage to emails, from gate staff to the program.
Utterly disgusting.
Car clubs were moved places, blue gate was told to arrive at 7:30 or 8:00, red gate was told to arrive at 8:00 or 7:30, they didn't say where in the window to put the entry pass, they ILLEGALLY required a carer to put in extra work to buy a ticket and contact head office in order to get a refund (which we did by the way but failed to get a response) which is undue hardship on a disabled patron, which is a crime. On the gate we were separated from our club so we could sort it at the ticket office. Once we returned with a place holder ticket the gate lady didn't even bother to scan it and waved us through, which she could have done to begin with but just decided to waste both our time following an illegal "company policy." Half a cup of coffee was £4. HALF A DAMN CUP!? WHERE WAS THE REST!?
there was zero indication on the website on where to pick up the day's program and when we did find it, the program itself was vague, confusing and wrong. There was a single onsite food facility which was overpriced and only served an extremely limited "menu" zero food and drink stands, zero clear signage both outside and inside the venue. It's pathetic. Do better. It completely ruined the day.
So to sum up, they committed a crime against a disabled person, Scammed us for amenities, and failed in every aspect of communication from signage to emails, from gate staff to the program.
Utterly disgusting.
翻译：自从MSV接管以来，这里就把金钱看得比赛车运动重要得多，这显而易见。我们参加了JDM JAM，我真是该从哪儿说起呢？
汽车俱乐部都换地方了，蓝门被告知要在7:30或8:00到，红门被告知要在8:00或7:30到，他们也没说把入场证放在窗口的哪个位置，还非法要求护理人员额外买票，然后联系总部才能退款（顺便说一下，我们确实联系了总部，但没有得到回复），这对残障人士来说简直是过度的负担，简直是犯罪。在门口，我们被和俱乐部分开，以便去售票处办理手续。我们拿着占位票回来后，门口的女士甚至懒得扫描，就挥手让我们通过了。她本来可以这么做的，但她决定按照一项非法的“公司政策”来浪费我们俩的时间。半杯咖啡要4英镑。就半杯！？剩下的在哪儿！？
网站上完全没有说明在哪里领取当天的节目单，我们找到之后发现，节目单本身含糊不清，令人困惑，而且完全错误。现场只有一个餐饮点，价格过高，菜单极其有限，没有食品和饮料摊位，场馆内外都没有清晰的标识。真是糟糕透了。应该改进。这彻底毁了我们一天的活动。
总而言之，他们对残疾人犯下了罪行，骗取我们的便利设施，从标识到电子邮件，从门禁人员到节目单，他们在各个沟通环节都失败了。
简直令人作呕。
汽车俱乐部都换地方了，蓝门被告知要在7:30或8:00到，红门被告知要在8:00或7:30到，他们也没说把入场证放在窗口的哪个位置，还非法要求护理人员额外买票，然后联系总部才能退款（顺便说一下，我们确实联系了总部，但没有得到回复），这对残障人士来说简直是过度的负担，简直是犯罪。在门口，我们被和俱乐部分开，以便去售票处办理手续。我们拿着占位票回来后，门口的女士甚至懒得扫描，就挥手让我们通过了。她本来可以这么做的，但她决定按照一项非法的“公司政策”来浪费我们俩的时间。半杯咖啡要4英镑。就半杯！？剩下的在哪儿！？
网站上完全没有说明在哪里领取当天的节目单，我们找到之后发现，节目单本身含糊不清，令人困惑，而且完全错误。现场只有一个餐饮点，价格过高，菜单极其有限，没有食品和饮料摊位，场馆内外都没有清晰的标识。真是糟糕透了。应该改进。这彻底毁了我们一天的活动。
总而言之，他们对残疾人犯下了罪行，骗取我们的便利设施，从标识到电子邮件，从门禁人员到节目单，他们在各个沟通环节都失败了。
简直令人作呕。
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