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Avoid this company at all costs!
Dusty Trails Safaris & Car Hire Namibia的点评
点评：DO NOT BOOK WITH THIS COMPANY!!
I am a Belgian travel agent specialized in Namibia and I worked with Dusty Trails for more than a year. At first everything seemed fine, but since February it became clear the company is in serious financial trouble.
In February 2025, I paid a large invoice covering accommodations, car rental, activities, and services for clients traveling in August 2025. We agreed on two cars with rooftop tents, but on arrival my clients received just one car for five people, with only two ground tents. You can imagine the impossible situation of five people, their luggage, camping gear and tents all squeezed into one vehicle.
Worse, when my clients arrived at the booked accommodations, they were refused entry because Herman Oosthuyzen / Dusty Trails had not paid and owed large sums of money. I was forced to pay everything again to save the trip for my clients.
Since then, Herman has stopped answering calls and messages.
👉 My advice: avoid this company at all costs.
I am a Belgian travel agent specialized in Namibia and I worked with Dusty Trails for more than a year. At first everything seemed fine, but since February it became clear the company is in serious financial trouble.
In February 2025, I paid a large invoice covering accommodations, car rental, activities, and services for clients traveling in August 2025. We agreed on two cars with rooftop tents, but on arrival my clients received just one car for five people, with only two ground tents. You can imagine the impossible situation of five people, their luggage, camping gear and tents all squeezed into one vehicle.
Worse, when my clients arrived at the booked accommodations, they were refused entry because Herman Oosthuyzen / Dusty Trails had not paid and owed large sums of money. I was forced to pay everything again to save the trip for my clients.
Since then, Herman has stopped answering calls and messages.
👉 My advice: avoid this company at all costs.
翻译：千万别在这家公司预订！！
我是一位比利时旅行社代理人，专营纳米比亚行程，与 Dusty Trails 合作了一年多。起初一切似乎都还好，但从二月份开始，公司明显陷入了严重的财务困境。
2025年2月，我为2025年8月出行的客户支付了一张大额账单，涵盖住宿、租车、活动和服务。我们约定好两辆车，车顶有帐篷，但客户抵达后，只拿到了一辆五人车，车上只有两顶地帐篷。你可以想象，五个人，连同他们的行李、露营装备和帐篷，都挤在一辆车里，那该有多难受。
更糟糕的是，当我的客户到达预订的住处时，却被拒绝入住，因为 Herman Oosthuyzen / Dusty Trails 拖欠了一大笔钱。我不得不再次支付所有费用，以挽救客户的行程。
从那以后，Herman 就不再接听电话和留言了。
👉 我的建议：不惜一切代价避开这家公司。
我是一位比利时旅行社代理人，专营纳米比亚行程，与 Dusty Trails 合作了一年多。起初一切似乎都还好，但从二月份开始，公司明显陷入了严重的财务困境。
2025年2月，我为2025年8月出行的客户支付了一张大额账单，涵盖住宿、租车、活动和服务。我们约定好两辆车，车顶有帐篷，但客户抵达后，只拿到了一辆五人车，车上只有两顶地帐篷。你可以想象，五个人，连同他们的行李、露营装备和帐篷，都挤在一辆车里，那该有多难受。
更糟糕的是，当我的客户到达预订的住处时，却被拒绝入住，因为 Herman Oosthuyzen / Dusty Trails 拖欠了一大笔钱。我不得不再次支付所有费用，以挽救客户的行程。
从那以后，Herman 就不再接听电话和留言了。
👉 我的建议：不惜一切代价避开这家公司。
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