旅行
账户
Tripadvisor用户
See above
Au Sable River Queen的点评
点评：1) THE GOOD FIRST! They refunded our full ticket price after our experience.
2)Reservation process was unassuring. We had to FB message with our party # and date and time without any confirmation with payment at time of the cruise.
3)Upon arrival, main office and grounds unkempt, bags of bottles, wood, junk lying inside and around parking surface up to river.
4) group of 20 people boarded ahead of everyone with many personal drinks and food occupying entire upper deck. Private individuals were told and enforced with regards to no private food or drink.
5) interior lower deck of boat (we didn’t see the upper deck) had old, chairs that mismatched, were not stable, had stained velour material.
6) upon boarding, there was live music by 1 performer on upper deck but multiple speakers mounted near top of lower deck. Music was too loud, making it difficult to even converse with other passengers.
7) Captain attempted to start River cruise, however boat wouldn’t run, but wind had drifted us out a bit. Multiple male passengers helped pull the boat back to floating dock. Guests were asked to open all windows so they could pull boat to dock, while we got rained on through the open windows.
8 ) Captain stated it would be a “quick fix.” 53 minutes later we requested a refund for our trip.
2)Reservation process was unassuring. We had to FB message with our party # and date and time without any confirmation with payment at time of the cruise.
3)Upon arrival, main office and grounds unkempt, bags of bottles, wood, junk lying inside and around parking surface up to river.
4) group of 20 people boarded ahead of everyone with many personal drinks and food occupying entire upper deck. Private individuals were told and enforced with regards to no private food or drink.
5) interior lower deck of boat (we didn’t see the upper deck) had old, chairs that mismatched, were not stable, had stained velour material.
6) upon boarding, there was live music by 1 performer on upper deck but multiple speakers mounted near top of lower deck. Music was too loud, making it difficult to even converse with other passengers.
7) Captain attempted to start River cruise, however boat wouldn’t run, but wind had drifted us out a bit. Multiple male passengers helped pull the boat back to floating dock. Guests were asked to open all windows so they could pull boat to dock, while we got rained on through the open windows.
8 ) Captain stated it would be a “quick fix.” 53 minutes later we requested a refund for our trip.
翻译：1) 好的第一！在我们体验后他们退还了我们的全额票价。
2）预订过程令人不安。我们不得不在 FB 消息中注明我们的聚会号码、日期和时间，而在游轮旅行时没有任何付款确认。
3）抵达后，主办公室和场地杂乱无章，成袋的瓶子、木材、垃圾躺在停车场内部和周围，一直到河边。
4) 20个人先于所有人登机，许多个人饮料和食物占据了整个上层甲板。私人被告知并强制禁止私人食物或饮料。
5）船的内部下层甲板（我们没有看到上层甲板）有旧的、不匹配的椅子，不稳定，有染色的丝绒材料。
6) 登机后，上层甲板上有一名表演者现场演奏音乐，但下层甲板顶部附近安装了多个扬声器。音乐太大声，甚至很难与其他乘客交谈。
7) 船长试图开始河上游船，但船开不了，而且风把我们吹走了一点。多名男性乘客帮助将船拉回浮动码头。客人被要求打开所有窗户，以便将船拉到码头，而我们却从打开的窗户淋到了雨。
8）船长表示这将是一个“快速解决方案”。 53 分钟后，我们要求退款。
2）预订过程令人不安。我们不得不在 FB 消息中注明我们的聚会号码、日期和时间，而在游轮旅行时没有任何付款确认。
3）抵达后，主办公室和场地杂乱无章，成袋的瓶子、木材、垃圾躺在停车场内部和周围，一直到河边。
4) 20个人先于所有人登机，许多个人饮料和食物占据了整个上层甲板。私人被告知并强制禁止私人食物或饮料。
5）船的内部下层甲板（我们没有看到上层甲板）有旧的、不匹配的椅子，不稳定，有染色的丝绒材料。
6) 登机后，上层甲板上有一名表演者现场演奏音乐，但下层甲板顶部附近安装了多个扬声器。音乐太大声，甚至很难与其他乘客交谈。
7) 船长试图开始河上游船，但船开不了，而且风把我们吹走了一点。多名男性乘客帮助将船拉回浮动码头。客人被要求打开所有窗户，以便将船拉到码头，而我们却从打开的窗户淋到了雨。
8）船长表示这将是一个“快速解决方案”。 53 分钟后，我们要求退款。
© 2025 Tripadvisor 版权所有。
部分照片由 VFM Leonardo 提供。
TripAdvisor公司对外部网站的内容一概不负责。优惠价格中不含税和其他费用。
ICP证：沪B2-20200433
沪ICP备20013175号
沪公网安备31010502005427号鹰程信息技术（上海）有限公司
