点评:My mom and I recently took a trip-of-a-lifetime with Cream Tours to go gorilla trekking in Bwindi (Rushaga), followed by a few relaxing days at Lake Mutanda, and I can’t recommend the experience, or this company, enough!!
From start to finish, the service was exceptional. What really stood out was how well taken care of we felt, both by the company overall and especially by our amazing guide and driver, Innocent. I’ve traveled quite a bit, and I can honestly say I’ve never felt as safe and relaxed on the road in Uganda as I did with him behind the wheel (if you've driven through Uganda, you know what I'm talking about). He was calm, careful, and incredibly professional, not to mention kind, friendly, and full of great local knowledge. Innocent really made the trip feel special and stress-free for us (and especially my mom).
The booking process was also seamless. I had reached out to several tour companies and I was really impressed by these guys. Their team was fast, responsive, and answered all of our questions to help us plan the best trip. We ended up booking fairly last-minute and were worried about availability for the gorilla permits, but the owner of the company went above and beyond to secure our permits the same day. That kind of service really meant a lot.
Price-wise, Cream Tours was very fair and actually more affordable than some of the other companies I spoke with, but what really impressed me was how personal the service felt. They didn’t try to sell us a cookie-cutter tour, but instead they made sure the trip was tailored to us.
This was an unforgettable experience that exceeded our expectations in every way. If you’re thinking about gorilla trekking or exploring southwestern Uganda, I wholeheartedly recommend going with Cream Tours. I would absolutely book with them again and have already been telling friends and family that this was one of the best trips we’ve ever taken. We will be back!
翻译:我和妈妈最近参加了 Cream Tours 的旅行,这次旅行堪称毕生难忘,我们去了布温迪(Rushaga)追寻大猩猩,之后又在穆坦达湖度过了几天悠闲时光。我强烈推荐这次旅行,也强烈推荐这家公司!
从始至终,服务都非常出色。最让我印象深刻的是,我们感受到了无微不至的照顾,无论是整个公司,还是我们出色的导游兼司机 Innocent。我旅行过很多地方,但坦白地说,在乌干达的旅途中,我从未像有他开车那样感到如此安全和放松(如果你开过乌干达,你就会明白我的意思)。他沉着冷静、细心周到,而且非常专业,更不用提他为人亲切友好,对当地情况了如指掌。Innocent 真的让我们(尤其是我妈妈)的旅程感觉特别轻松,毫无压力。
预订流程也非常顺畅。我联系过几家旅行社,这些司机给我留下了深刻的印象。他们的团队反应迅速,解答了我们所有的问题,帮助我们规划了最佳行程。我们几乎是在最后一刻才预订的,之前还担心大猩猩许可证的供应情况,但公司老板竭尽全力,在当天就帮我们拿到了许可证。这种服务真的意义非凡。
Cream Tours 的价格非常公道,实际上比我咨询过的其他一些公司更实惠,但真正让我印象深刻的是他们提供的个性化服务。他们没有试图向我们推销千篇一律的旅行,而是确保行程完全按照我们的要求量身定制。
这是一次难忘的体验,在各个方面都超出了我们的预期。如果您正在考虑徒步追踪大猩猩或探索乌干达西南部,我强烈推荐 Cream Tours。我绝对会再次预订他们的服务,而且我已经告诉亲朋好友,这是我们经历过的最好的旅行之一。我们一定会再来的!