旅行
账户
Safari2783667****
Golfing weekend
Fancourt Country Club的点评
点评：The rooms (luxury suites) were superb, although one of our rooms did not have bottled water on the first day. Another had a complimentary bottle of wine while the others didn't. Not sure how that works. The breakfasts and the meals we had at La Cantina and Monet were delicious. We initially couldn't get a dinner booking for La Cantina but Zumeka (?) came through for us. The service at the Club lounge was a bit on the slow side.
Due to a personal emergency we had to cancel one of our rooms, and while Fancourt was fully within their rights to charge a 90% cancellation fee, we received a full credit for the room for future use.
All the staff are courteous and friendly. Everyone goes out of their way to make you feel welcome . A big 'Thank you' to Thandi, Shiona, Vertozille and Jamie who assisted with our hotel, golf and spa bookings.
Three days was not enough to make use of all the facilities. The golf courses are in excellent condition and a pleasure to play. The staff there are on the ball.
We were here 10 years ago, and the high standards then are just as good now. We will definitely return.
Due to a personal emergency we had to cancel one of our rooms, and while Fancourt was fully within their rights to charge a 90% cancellation fee, we received a full credit for the room for future use.
All the staff are courteous and friendly. Everyone goes out of their way to make you feel welcome . A big 'Thank you' to Thandi, Shiona, Vertozille and Jamie who assisted with our hotel, golf and spa bookings.
Three days was not enough to make use of all the facilities. The golf courses are in excellent condition and a pleasure to play. The staff there are on the ball.
We were here 10 years ago, and the high standards then are just as good now. We will definitely return.
翻译：房间（豪华套房）非常棒，尽管我们的一间房在第一天没有瓶装水。另一间有免费的葡萄酒，而其他的没有。不知道这是怎么回事。我们在 La Cantina 和 Monet 吃的早餐和饭菜都很美味。我们最初无法预订 La Cantina 的晚餐，但 Zumeka (?) 帮我们订到了。俱乐部休息室的服务有点慢。
由于个人紧急情况，我们不得不取消其中一间房，虽然 Fancourt 完全有权收取 90% 的取消费，但我们收到了该房的全额信用额度以供将来使用。
所有工作人员都彬彬有礼、友好。每个人都竭尽全力让您感到宾至如归。非常感谢 Thandi、Shiona、Vertozille 和 Jamie 帮助我们预订酒店、高尔夫和水疗中心。
三天时间不足以使用所有设施。高尔夫球场状况极佳，打球很愉快。那里的工作人员很专业。
我们 10 年前就来过这里，当时的高标准现在也一样好。我们一定会再来的。
由于个人紧急情况，我们不得不取消其中一间房，虽然 Fancourt 完全有权收取 90% 的取消费，但我们收到了该房的全额信用额度以供将来使用。
所有工作人员都彬彬有礼、友好。每个人都竭尽全力让您感到宾至如归。非常感谢 Thandi、Shiona、Vertozille 和 Jamie 帮助我们预订酒店、高尔夫和水疗中心。
三天时间不足以使用所有设施。高尔夫球场状况极佳，打球很愉快。那里的工作人员很专业。
我们 10 年前就来过这里，当时的高标准现在也一样好。我们一定会再来的。
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