点评:We visited this winery and it was a HUGE disappointment. I read about it and was very excited to visit. After at least 4 attempts to reach them to schedule an appointment with no response, we finally had an appointment for a tasting on July 22. I emailed them the day before to confirm - not surprisingly, there was no response. We we arrived at our appointment time, there was not a soul in sight. We had to go into the kitchen to catch someone's attention. He went and found someone in the business office who was unaccustomed to hosting tastings. She did her best but knew nothing about the wine and was very inattentive. Despite this, we wanted to purchase a case of wine, but ran into difficulties with the website and she was unable to assist us, so we left empty handed. I'd think twice before visiting this winery. The customer service is non-existent.
翻译:我们参观了这家酒庄,结果大失所望。我读过相关信息,本来很期待去参观。至少四次尝试联系他们预约,却无人回复,最终我们终于在7月22日获得了一个品酒会的预约。我前一天给他们发了邮件确认,不出所料,没有回复。我们按预约时间到达,却不见一个人影。我们只好去厨房找人帮忙。那人去了商务办公室,找了个不熟悉品酒会的人。她尽力了,但对葡萄酒一无所知,而且非常漫不经心。尽管如此,我们还是想买一箱酒,但她在网站上遇到了问题,无法帮助我们,所以我们空手而归。我建议以后再去参观这家酒庄。他们的客户服务简直是零。