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Very underwhelming experience at RF Tennis Center
Rafa Nadal Tennis Center Sani (greece)的点评
点评：We travelled over 13 hours to Sani Resort from Asia specifically for the Rafa Nadal Tennis Center experience, but unfortunately, it has been a major disappointment.
Despite the strong brand association, the reality fell short in almost every way. The center is clearly overwhelmed during the summer — too few courts and not enough coaches to meet high demand. We witnessed administrative lapses, like one instance where a 12-year-old was mistakenly placed in a class for 4–6-year-olds.
Our personal experience was underwhelming, especially given the expectations set by others’ glowing reviews. Sadly, it did not live up to the standard one would expect from a facility carrying Rafael Nadal’s name.
To add to the frustration, I felt that the management was just disengaged and did not seem very friendly at all.
This tennis center has immense potential, but the operational execution and customer service need improvement. Until then, the experience remains far from what we would have expected from a big tennis brand like Rafa Nadal Tennis.
Despite the strong brand association, the reality fell short in almost every way. The center is clearly overwhelmed during the summer — too few courts and not enough coaches to meet high demand. We witnessed administrative lapses, like one instance where a 12-year-old was mistakenly placed in a class for 4–6-year-olds.
Our personal experience was underwhelming, especially given the expectations set by others’ glowing reviews. Sadly, it did not live up to the standard one would expect from a facility carrying Rafael Nadal’s name.
To add to the frustration, I felt that the management was just disengaged and did not seem very friendly at all.
This tennis center has immense potential, but the operational execution and customer service need improvement. Until then, the experience remains far from what we would have expected from a big tennis brand like Rafa Nadal Tennis.
翻译：我们专程从亚洲飞了13个多小时来到萨尼度假村，只为体验拉斐尔·纳达尔网球中心，却遗憾地发现，这里简直令人大失所望。
尽管品牌效应很强，但实际情况几乎在各个方面都与预期不符。夏季，中心显然不堪重负——球场数量不足，教练员也难以满足高需求。我们还目睹了一些管理失误，比如有一次，一个12岁的孩子被错误地安排在了4-6岁儿童的班级。
我们的个人体验令人失望，尤其是考虑到其他人的好评。遗憾的是，它并没有达到人们对一个以拉斐尔·纳达尔命名的机构的期望。
更令人沮丧的是，我觉得管理层很冷漠，而且看起来一点也不友好。
这个网球中心潜力巨大，但运营执行和客户服务亟待改进。目前为止，我们的体验与我们对像拉斐尔·纳达尔网球这样的大型网球品牌的期望还相去甚远。
尽管品牌效应很强，但实际情况几乎在各个方面都与预期不符。夏季，中心显然不堪重负——球场数量不足，教练员也难以满足高需求。我们还目睹了一些管理失误，比如有一次，一个12岁的孩子被错误地安排在了4-6岁儿童的班级。
我们的个人体验令人失望，尤其是考虑到其他人的好评。遗憾的是，它并没有达到人们对一个以拉斐尔·纳达尔命名的机构的期望。
更令人沮丧的是，我觉得管理层很冷漠，而且看起来一点也不友好。
这个网球中心潜力巨大，但运营执行和客户服务亟待改进。目前为止，我们的体验与我们对像拉斐尔·纳达尔网球这样的大型网球品牌的期望还相去甚远。
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