点评:My two granddaughters, aged 6 & 8, had a wonderful time playing here, despite the eldest one, telling me on the way there that she thought she would be too old for it! I had to prise them away at the end of the session. There was masses for them to do in the well equipped and imaginative areas.
But the cafe area felt very cramped and there was a lot of jostling when people were trying to move about. Also, the toilet facilities are totally inadequate for the number of people.
The worst part was the food. There was no problem ordering but the wait was far too long. I ordered a Panini and two children’s lunch boxes.
My Panini came after about 20 minutes which was okay but there was no sign of the children’s food until nearly 3/4 of an hour after ordering, by which time I had eaten my lunch on my own. Considering that the only thing that had to be made were the sandwiches to go in the box, this is ridiculous. I’d asked three times what had happened to the children’s meals before they were eventually brought out.
As the session was nearing its end. One of the waitresses was coming around clearing the tables and I had to prevent her from removing the remains of the children’s drinks and half empty bags of crisps which they hadn’t finished with. She didn’t even bother to ask. And then she came back again when I wasn’t paying attention and she did take away half a bag of crisps. My granddaughter was very upset when she came back to the table and I told her what had happened in a loud voice which the waitress heard. To be fair, she went and fetched a new bag of crisps and gave them to my granddaughter, but why snatch things away in the first place? It’s just not necessary.
翻译:我两个孙女,一个 6 岁,一个 8 岁,在这里玩得很开心,尽管大女儿在路上告诉我,她觉得自己太老了,不适合来这里玩!活动结束时,我不得不把她们拉走。在设备齐全、充满想象力的区域,她们有很多事情可以做。
但咖啡馆区域感觉非常拥挤,人们走动时会拥挤不堪。此外,厕所设施完全不足以容纳这么多人。
最糟糕的是食物。点餐没有问题,但等待的时间太长了。我点了一份帕尼尼和两个儿童午餐盒。
我的帕尼尼大约 20 分钟后就送来了,还不错,但直到点餐后将近 3/4 小时才有儿童餐的迹象,那时我已经自己吃完了午餐。考虑到唯一要做的就是把三明治放进盒子里,这太荒谬了。在孩子们的餐点最终端上来之前,我问了三次他们怎么了。
当时,会议即将结束。一位女服务员过来收拾桌子,我不得不阻止她把孩子们喝剩的饮料和他们还没吃完的半袋薯片拿走。她甚至懒得问。然后,当我不注意的时候,她又回来了,拿走了半袋薯片。我的孙女回到桌子旁时非常沮丧,我大声告诉她发生了什么事,女服务员听到了。公平地说,她去拿了一袋新的薯片给了我的孙女,但为什么要把东西抢走呢?这根本就没有必要。